Alyssa LoMauro
Columbia,SC
Summary
Adept at transforming challenges into solutions, I leveraged my meticulous attention to detail and strong problem-solving skills at Sephora to enhance customer satisfaction and loyalty. My background in records management and customer service, honed at Ocean County Sheriff's Department, showcases my ability to streamline operations and foster team collaboration.
Overview
9
9
years of professional experience
Work History
Records Clerk
Ocean County Sheriffs Department
09.2018 - 10.2022
- Assisted with typing, data entry, and answering incoming calls as required.
- Safeguarded sensitive information by enforcing strict security protocols and monitoring access to critical files.
- Followed established policies and procedures to maintain compliance with regulations.
- Updated records with new information.
- Assisted in audits preparation
- Provided training to new records clerks to improve knowledge and skills.
- Followed confidentially regulations to maintain privacy.
- Have FBI clearance and worked closely with all police
- Warrants Clerk.
- Have clearance for all police databases
- Input warrants
- Setup transportation with officers
- Have assisted in raids
Hairstylist Manager
The Beauty Store And Salon
05.2016 - 09.2018
- Performed all hair and makeup techniques
- Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
- Managed staff scheduling
- Created a welcoming atmosphere
- Coordinated continuing education opportunities for hairstylists through workshops
- Successfully managed budgets and financial reporting for the salon by carefully monitoring expenses, tracking revenue streams, and identifying areas for potential growth or cost savings.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
- Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent
- Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients
- Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
- Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
- Mentored less experienced stylists by sharing industry knowledge, tips, tricks, and best practices to enhance their growth within
Makeup Artist
Sephora
06.2013 - 05.2016
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to
- Transformed clients
- Conducted consultations to understand client's desired look.
- Attended industry conferences and workshops
Education
Hairstylist Cosmologist -
Ocean County Vocational Technical School
Toms River, NJ2011
Southern Regional High School
Manahawkin, NJ2008
Skills
- Filing systems expertise
- Document analysis
- Numeracy skills
- File conversion
- Filing systems
- Clerical skills
- Computer operations
- Phone answering
- File/records maintenance
- Filing management
- Microsoft Excel expertise
- Organization skills
- Customer Service
- Problem-solving abilities
- Multitasking
- Reliability
- Flexibility
- Documentation skills
- Deadline Management
- Team building
- Computer Literacy
- Professionalism
- Meticulous attention to detail
- Record-keeping
- Time management abilities
- Physical Stamina
- Inventory Management
- Adaptability
- Records Management
- Problem-solving aptitude
- Document retrieval
- Enter new data
- Scan materials
- Strong problem solving
Timeline
Records Clerk
Ocean County Sheriffs Department
09.2018 - 10.2022
Hairstylist Manager
The Beauty Store And Salon
05.2016 - 09.2018
Makeup Artist
Sephora
06.2013 - 05.2016
Hairstylist Cosmologist -
Ocean County Vocational Technical School
Southern Regional High School
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