Alyssa Longest
Frederick,MD
Summary
I am a very driven and hard working person. I have always loved working with people and making connections. I have 7 years of experience in costumer service. It is a very important roll to play in the workplace. I am observant and pay attention to detail. As well as being able to juggle multiple tasks when needed. I am always reliable, and I believe organization with time and my workspace is the key to success.
Overview
7
7
years of professional experience
Work History
Access Control Specialist
Amentum
02.2020 - Current
- Enhanced security by implementing access control systems and procedures in various facilities.
- Improved employee safety by conducting thorough inspections on technical equipment, and personal belongings of affiliates
- Monitored entry and exit of advanced physical barriers, such as turnstiles and vehicle gates.
- Neutralized situations with hostile, and angry individuals by staying calm, and professional.
- Greeted employees professionally and courteously to cultivate welcoming atmosphere while making a safety top priority.
Front of House Employee
Chick-fil-A
12.2016 - 02.2020
- Enhanced customer satisfaction by providing attentive and exceptional service.
- Memorized many menu items and variations to make fulfilling orders for customers quick and easy.
- Contributed to team efficiency by keeping a clean workspace for myself and others, as well as giving my assistance wherever needed.
- Completed multiple tasks while dealing with hundreds to thousands of customers every day.
- Trained new front of house employees on machinery needed, menu knowledge, and customer service techniques for seamless integration into the team.
Education
High School Diploma -
Tuscarora High School
Frederick, MD06.2018
Skills
- Problem Solving
- Attention to detail
- Customer Service
- Honest and Dependable
- Reliable and Responsible
- Hard working
Timeline
Access Control Specialist
Amentum
02.2020 - Current
Front of House Employee
Chick-fil-A
12.2016 - 02.2020
High School Diploma -
Tuscarora High School