Alyssa Lopez
Summary
Im dedicated with vast experience in customer service, data entry, scheduling and material orders. Im committed to providing a high level of service, accuracy, and efficiency while working in any type of environment I'm put into.
Overview
3
3
years of professional experience
Work History
Receptionist
Alessandro Tires
02.2020 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assist with administrative tasks such as filing, copies, and fax.
- Monitor the business material inventory and place orders when needed.
- Process incoming and outgoing documents.
- Responded to inquiries from callers seeking information.
Manager
Burger King
08.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Analyzed and resolved quality and customer service issues recommending system improvements.
Education
Certificate - Medical Assisting
Concorde Career College
San Bernardino, CA02.2024
Skills
- Organization and Efficiency
- Appointment Confirmation
- Business Administration
- Critical Thinking
Timeline
Manager
Burger King
08.2022 - 06.2023
Receptionist
Alessandro Tires
02.2020 - Current
Certificate - Medical Assisting
Concorde Career College