Alyssa Lopez
Oxnard,CA
Summary
Solid experience at processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, and a very detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
07.2023 - Current
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Warehouse Worker
Amazon
05.2023 - 07.2023
- Checked packages and merchandise for damage and notified vendors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Managed warehouse operations and verified proper shipment procedures.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Head Cashier
Tresierras Brothers
11.2020 - 05.2023
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained stock to meet expected customer demand.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bachelor of Arts - Sociology
California State University - Channel Islands
Camarillo, CA05.2024
High School Diploma -
Hueneme High School
Oxnard, CA06.2020
Skills
- Communication (interpersonal, verbal, written, & visual)
- Time Management
- Team Work
- Customer Service
- Detail-oriented
- Active Listening
- Coffee machinery
- POS System Operation
- Problem-Solving
- Cash Handling
- Language/Translation
- Multitasker
- SPSS Software Knowledge
- Microsoft Office (Excel, Word, & Powerpoint)
- Academic Writing
- Budgeting
Languages
Spanish
Full Professional
Timeline
Barista
Starbucks
07.2023 - Current
Warehouse Worker
Amazon
05.2023 - 07.2023
Head Cashier
Tresierras Brothers
11.2020 - 05.2023
Bachelor of Arts - Sociology
California State University - Channel Islands
High School Diploma -
Hueneme High School