Alyssa Lopez
San Antonio
Summary
Looking for the opportunity to combine my 4+ years of experience in Trauma Informed Care and passion for underserved communities.
My greatest strength is being able to connect and challenge students to apply the best version of themselves in everything they do.
Overview
8
8
years of professional experience
Work History
Authorization Specialist
Wave Healthcare
San Antonio, TX
05.2022 - Current
- Coordinated with healthcare providers to ensure timely set up of medical equipment to our pediatric patients diagnosed with an array of respiratory needs, while keeping family up to medicaid standards.
- Enhanced customer relations with thorough follow-up communication, ensuring optimal equipment performance and addressing concerns.
- Managed any changes to patients care accurately and efficiently, resulting in a high level of trust from both physicians and patients.
Lead Case Manager
Roy Maas Youth Alternatives
Boerne, TX
05.2018 - 06.2022
- Developed and implemented individualized service plans for children, ensuring tailored support and resources using trauma care protocols to enhance patient outcomes.
- Developed and implemented behavioral management plans tailored to each resident's needs.
- Led crisis intervention efforts, de-escalating situations and ensuring safety for all residents involved.
- Assisted students with special needs, fostering an inclusive classroom environment in cabin.
- Monitored student progress, providing feedback to on-campus school and case workers.
- Medication administration, maintaining accurate records to ensure adherence to treatment plans.
Education
Bachelor of Arts - Psychology
The University of Texas At San Antonio
San Antonio, TX05-2027
Skills
- Behavioral management
- Multitasking Abilities
- Program/Activity planning
- Exemplary communication skills
- Performance improvement
- Conflict resolution
- Classroom management
Timeline
Authorization Specialist
Wave Healthcare
05.2022 - Current
Lead Case Manager
Roy Maas Youth Alternatives
05.2018 - 06.2022
Bachelor of Arts - Psychology
The University of Texas At San Antonio