Alyssa Love
Lake Wales,FL
Summary
Detail-oriented Facilities Management Analyst specializing in SAP operations and asset tracking. Streamlined procurement processes and ensured financial accuracy, resulting in improved operational efficiency and enhanced resource allocation.
Overview
14
14
years of professional experience
Work History
Facilities Recon Analyst
Publix Corporate
Lakeland, FL
05.2023 - Current
- Prepared, analyzed, and reviewed reconciliations to ensure financial accuracy
- Analyzing and updating assets
- Creating various equipment records
- Created and maintained technician tagging schedules to organize asset tracking and facilitate equipment management
- Set up and managed filing systems to streamline document retrieval and maintain accurate records
- Create, maintain, and enter information into databases.
- Performed thorough cleaning and organization of store assets to ensure accuracy and accessibility.
Facilities Purchasing Analyst
Publix Corporate
Lakeland, FL
01.2022 - 05.2023
- Extensive SAP ordering, invoicing, and transactions
- Executed SAP ordering, invoicing, and transaction processes to support procurement operations.
- Vendor relations and negotiation
- Created and maintained databases to streamline information access and improve data accuracy.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Provide services to customers, such as order placement or account information.
- Develop or maintain internal or external company Web sites.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Prepare functional or technical documentation for data warehouses.
Systems & Quality Assurance
Walmart Distribution Center
Davenport, FL
03.2017 - 07.2021
- Created and maintained databases to ensure accurate data entry and retrieval.
- Conduct searches to find needed information, using such sources as the Internet.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
- Establish work procedures or schedules and keep track of the daily work of clerical staff.
- Train and assist staff with computer usage.
- Managed inventory of supplies to support daily operations.
- Complete forms in accordance with company procedures.
- Prepared technical documentation for data warehouses, facilitating user understanding and system integration.
Vendor Return Specialist
HH Gregg Appliances & Mattress
Davenport, FL
01.2016 - 03.2017
- Examine shipment contents and compare with records such as manifests, invoices, or orders to verify accuracy.
- Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.
- Conferred with establishment representatives to resolve issues related to damages, shortages, or nonconformance to specifications, ensuring timely and accurate shipments.
- Pack and seal materials for shipping by using appropriate tools and labeling each package carefully. to prepare materials for shipping, using hand tools, power tools, or postage meter.
- Contact carrier representatives to plan or to issue instructions for shipping and delivery of materials.
- Routed materials efficiently to departments using hand trucks and conveyor systems to maintain workflow. to departments using hand trucks, conveyor, or sorting bins.
- Determined optimal shipping methods, routes, and rates for materials to enhance delivery efficiency and cost-effectiveness.
- Computed shipping and storage costs, including space availability and demurrage charges, to maintain accurate financial records and support budgeting.
Customer Contact Specialist
HH Gregg Appliances & Mattress
Davenport, FL
12.2015 - 02.2016
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Attached necessary information to claim files to maintain organized and accessible records for processing.
- Contacted customers to address inquiries and communicate claim investigation results and planned adjustments, enhancing customer understanding.
- Referred unresolved customer grievances to appropriate departments for thorough investigation, ensuring timely resolution.
- Ensured proper completion of forms to facilitate efficient processing. in accordance with company procedures.
- Attached necessary documents to claim files to support effective processing. information to claim file.
- Managed scheduling and event calendars to ensure efficient time management. and event calendars.
- Welcomed visitors and managed phone inquiries to ensure they received timely and accurate information or direction.
- Prepare evaluations of software or hardware and recommend improvements or upgrades.
Stock Manager
LEGOLAND Florida
Winter Haven, FL
02.2013 - 01.2016
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
- Reviewed inventory and sales records to prepare actionable reports for management and budget departments, supporting informed decision-making.
- Ensured product availability by monitoring stock and initiating timely replenishment. and reorder when inventory drops to a specified level.
- Examined merchandise to confirm correct pricing, proper display, and functionality, ensuring compliance with promotional standards.
- Instruct staff on how to handle difficult and complicated sales.
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
- Plan and prepare work schedules and keep records of employees' work schedules and timecards.
- Delegated specific responsibilities to employees to enhance workflow efficiency.
- Establish and implement policies, goals, objectives, and procedures for their department.
- Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
- Examine products purchased for resale or received for storage to assess the condition of each product or item.
Education
Associate of Liberal Arts -
Polk State College
Lakeland, FLHVAC & Refrigeration -
Southern Technical College
Auburndale, FLSkills
- Procurement operations
- SAP expertise
- Database management
- Data reconciliation
- MS Excel
- Vendor management
- Negotiation
- Continuous improvement
- Systems Analysis
- Troubleshooting
- Complex Problem Solving
- Critical Thinking
- Judgment and Decision Making
- Priority management
- Time Management
- Reading Comprehension
- Persuasion
Timeline
Facilities Recon Analyst
Publix Corporate
05.2023 - Current
Facilities Purchasing Analyst
Publix Corporate
01.2022 - 05.2023
Systems & Quality Assurance
Walmart Distribution Center
03.2017 - 07.2021
Vendor Return Specialist
HH Gregg Appliances & Mattress
01.2016 - 03.2017
Customer Contact Specialist
HH Gregg Appliances & Mattress
12.2015 - 02.2016
Stock Manager
LEGOLAND Florida
02.2013 - 01.2016
Associate of Liberal Arts -
Polk State College
HVAC & Refrigeration -
Southern Technical College