Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Mackey

Alyssa Mackey

Conley,Georgia

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier experience offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Main Entrance Cashier

Zoo Atlanta
06.2023 - Current
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Received and processed customer payments.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier/ HardwareAssociate

The Home Depot
07.2021 - 04.2023
  • I provide fast, friendly service to customers by helping them discover the product and tools they need to complete any project
  • Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe
  • Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Cashier

Dollar Tree
12.2020 - 07.2021
  • I checked customers out at an organized and fast pace to keep the lines down
  • Blew up balloons when customers wanted to purchase some
  • I restocked shelve when we weren't busy
  • I would clean up the front end when needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Bear Builder/Cashier

Build-A-Bear Workshop
08.2020 - 11.2020
  • I would assist guests to choose, stuff, and accessorize each purchase
  • Assisted parents and children in construction and design of personalized stuffed animals, working with families every day.
  • Engaged guests in conversation by using open-ended questions to assess reason for visit and to make experience personal.
  • I also retain responsibility for ringing up purchases, leading in-store parties, and ensuring patrons have an enjoyable experience each time in the store.

Education

High School Diploma -

Martin Luther King High School
3991 Snapfinger Rd, Stonecrest, GA 30038
05.2020

Skills

  • Signage Updates
  • Cash and Credit Card Transactions
  • Customer Service
  • Employee Motivation
  • Effective Customer Communication
  • Sales Expertise
  • Cash Handling
  • Customer Relations

Timeline

Main Entrance Cashier

Zoo Atlanta
06.2023 - Current

Cashier/ HardwareAssociate

The Home Depot
07.2021 - 04.2023

Cashier

Dollar Tree
12.2020 - 07.2021

Bear Builder/Cashier

Build-A-Bear Workshop
08.2020 - 11.2020

High School Diploma -

Martin Luther King High School

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Alyssa Mackey