Alyssa Malinit
Unicoi,TN
Summary
Dedicated healthcare professional with a strong background in patient care, medical terminology, and infection control measures. Proven ability to manage clinical documentation and streamline operations, contributing to improved patient satisfaction and safety.
Overview
4
4
years of professional experience
Work History
Medical Assistant, Medical Front Desk
Bentley Medical & Aesthetics
02.2026 - Current
- Administered medications and injections under physician supervision while ensuring patient safety.
- Conducted routine clinical tasks, including taking vital signs and preparing exam rooms.
- Assisted in maintaining accurate medical records and patient documentation compliance.
- Supported patient intake processes and managed appointment scheduling efficiently.
- Educated patients on post-treatment care and provided instructions for at-home recovery.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Prepared lab specimens for diagnostic evaluation.
Caregiver
Care for All
03.2025 - 01.2026
- Assisted clients with daily living activities, fostering independence and dignity.
- Provided compassionate care to individuals with diverse needs, enhancing overall well-being.
- Monitored health conditions and reported changes to healthcare professionals promptly.
- Developed strong rapport with clients, and improved trust and communication.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
Medical Receptionist
Catalyst Health Solutions
06.2023 - 05.2025
- Coordinated communication between medical staff and patients, ensuring clarity and prompt responses.
- Processed patient registrations and insurance verifications, maintaining accurate records in electronic systems.
- Managed patient scheduling and appointment confirmations to enhance workflow efficiency.
- Streamlined front desk operations, reducing wait times through effective triaging of patient inquiries.
- Maintained compliance with HIPAA regulations while handling sensitive patient information securely.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
- Optimized appointment scheduling to maximize doctor availability.
- Facilitated smooth check-in process, ensuring all necessary paperwork was completed promptly.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Medical Assistant
Erwin Urgent Care
08.2022 - 05.2023
- Supported physicians during examinations by documenting patient history and vital signs.
- Assisted in patient triage, ensuring timely and accurate assessments for medical staff.
- Managed electronic health records, maintaining data integrity and confidentiality.
- Prepared examination rooms, ensuring compliance with safety and cleanliness standards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining preauthorizations when necessary.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lab specimens for diagnostic evaluation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
High School Diploma -
David Crockett High School
Jonesborough, TNSkills
- Direct patient care
- Clinical documentation
- Medical terminology knowledge
- EMR / EHR
- Laboratory specimen handling
- Assisting with procedures
- Infection control measures
- Customer service
Timeline
Medical Assistant, Medical Front Desk
Bentley Medical & Aesthetics
02.2026 - Current
Caregiver
Care for All
03.2025 - 01.2026
Medical Receptionist
Catalyst Health Solutions
06.2023 - 05.2025
Medical Assistant
Erwin Urgent Care
08.2022 - 05.2023
High School Diploma -
David Crockett High School