Alyssa Manus
Lexington,North Carolina (NC)
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Substitue Teacher
Randolph County Schools
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Manager/Waitress Supervisor
Badin Lake Family Restaurant
01.2018 - 11.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Created work schedules for waiting staff.
- Handled money.
- Placed orders to distributors.
Education
Bachelor of Science - Elementary Education
University of North Carolina At Greensboro
Greensboro, NC05.2024
Skills
- Task Delegation
- Complaint Handling
- Order Accuracy
- Customer Service
- Order Taking
- Relationship Building
- Conflict Resolution
- Service prioritization
- Team Management
- Safe Food Handling
- Dining area maintenance
- Food presentation
- Relationship Management
Timeline
Substitue Teacher
Randolph County Schools
09.2023 - Current
Manager/Waitress Supervisor
Badin Lake Family Restaurant
01.2018 - 11.2023
Bachelor of Science - Elementary Education
University of North Carolina At Greensboro
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