Alyssa Marrujo
Fresno,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Alorica
Fresno, CA
09.2016 - 12.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Recommended products to customers, thoroughly explaining details.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
High School Diploma -
Ambassador Phillip V. Sanchez
Fresno, CA06.2016
Skills
- Organization and Time Management
- Strong Communication and Interpersonal Skills
Timeline
Customer Service Representative
Alorica
09.2016 - 12.2017
High School Diploma -
Ambassador Phillip V. Sanchez
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