Alyssa Martinez
Sacramento,CALIFORNIA
Summary
Dynamic and dedicated professional with experience at Amazon Fulfillment, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction and maintain accurate inventory records. Skilled in problem-solving and operating material handling equipment, ensuring efficient workflows and a positive work environment.kitchen skills an motivation
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2027
2027
years of professional experience
Work History
Nutritional Services
Twin Rivers Unified School District
08.2023 - Current
Fulfillment Associate
Amazon Fulfillment
Sacramento
2025 - 2026
- Operated material handling equipment to efficiently move products within fulfillment center.
- Accurately picked, packed, and labeled customer orders for timely shipment.
- Collaborated with team members to maintain high standards of safety and efficiency.
- Utilized inventory management systems to track stock levels and ensure product availability.
Customer Service Representative
California State Fair
Sacramento
2025 - 2025
- Assisted customers with inquiries, ensuring prompt and accurate responses.
- Processed transactions efficiently, maintaining cash register accuracy.
- Resolved customer complaints with a focus on satisfaction and retention.
- Educated patrons on event schedules and services available at the fair.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Warehouse Worker
Lineage Logistics LLC
Sacramento
2024 - 2025
- Maintained accurate inventory records using warehouse management systems.
- Followed safety protocols to ensure a secure working environment.
- Assisted in loading and unloading shipments, optimizing workflow processes.
- Printed labels
- Storing frozen food
- Working in cold storage environment
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones under below freezing.
Education
High School Diploma -
Community Collaborative Charter School
North Highlands 05.2023
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Timeline
Nutritional Services
Twin Rivers Unified School District
08.2023 - Current
Fulfillment Associate
Amazon Fulfillment
2025 - 2026
Customer Service Representative
California State Fair
2025 - 2025
Warehouse Worker
Lineage Logistics LLC
2024 - 2025
High School Diploma -
Community Collaborative Charter School