Alyssa Masterson
Richland,WA
Summary
Resourceful Inventory Specialist known for high productivity and efficient task completion. Skilled in inventory management, data analysis, and logistics coordination. Excel in problem-solving, adaptability, and teamwork to ensure optimal stock levels and reduce discrepancies. Committed to continuous improvement processes to enhance operational efficiency.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Food Safety Coordinator
Northwest Wine Services
Burbank, Washington
01.2026 - Current
- Monitored food handling procedures across Northwest Wine Services production areas.
- Supported HACCP documentation and corrective action tracking for warehouse operations.
- Created and compiled safety training procedures into manuals to disseminate to staff members.
- Conducted monthly reviews of equipment maintenance logs to verify compliance with manufacturer's specifications for cleaning and sanitization protocols.
- Developed educational materials to improve employee understanding of food safety, fostering awareness to prevent contamination or spoilage.
- Participated in external audits conducted by regulatory agencies such as the FDA or USDA.
- Assisted with developing standard operating procedures designed to reduce risk associated with cross contamination of allergens.
- Trained staff on food handling techniques and sanitation practices, promoting safe work habits and adherence to food safety standards.
Inventory Control Specialist
Northwest Wine Services
Burbank, WA
09.2021 - Current
- Managed wine inventory records for Northwest Wine Services cellar operations.
- Verified product labels, lot codes, and storage locations for accuracy.
- Prepared inventory reports for supervisors and production planning.
- Supported Northwest Wine Services staff with cycle counts and stock audits.
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Conducted regular physical inventories of warehouse stock and reported discrepancies.
- Investigated and resolved variances with inventory records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Performed cycle counts to track product movement in the warehouse as needed.
- Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
- Transported items using equipment like forklifts and hand trucks.
- Implemented new procedures for tracking, receiving, counting, and storing items in the warehouse.
- Entered information into system to update status reports.
- Collaborated with other departments such as sales, marketing, and finance to ensure proper inventory control measures are taken.
- Responded quickly to changes in customer demand patterns or production schedules.
Customer Service Clerk
Safeway
Richland
02.2021 - 09.2021
- Greeted grocery store customers and answered questions about products and pricing.
- Handled customer complaints professionally and referred them to managers when necessary.
- Resolved pricing issues by coordinating with grocery store supervisors and departments.
- Handled returns, refunds, and exchange requests using store procedures.
- Balanced cash register drawers and prepared end-of-shift checkout reports.
- Scanned groceries at store checkout and processed cash, card, and mobile payments.
- Restocked receipt paper, bags, and front-end supplies throughout shifts.
- Cleaned checkout lanes and maintained organized front-end service areas.
- Maintained and organized store displays to enhance product visibility and expedite product location activities.
- Assisted in stocking shelves with merchandise.
- Followed company policies regarding refunds or exchanges of merchandise.
- Adhered to safety regulations in handling sharp objects, cleaning chemicals and other hazardous materials.
Education
General Educational Development Certificate
Richland, WA10-2026
Skills
- Food safety compliance
- HACCP documentation
- Standard operating procedures
- Audit preparation
- Inventory control
- Inventory audits
- Inventory reconciliation
- Cycle counting
- Inventory tracking
- Shipping and receiving
- Data management
- Data analysis
- Microsoft Excel
- Microsoft Word
- Data entry
- Record keeping
- Forklift operation
- Warehouse organization
- Staff training
- Employee training
- Customer service
- Teamwork and collaboration
- Attention to detail
- Basic math
- Reliable and punctual
- Verbal and written communication
- Verbal and written communication
Certification
HAACP Certification - Hazard Analysis and Critical Control Points
Completed : 1/9/2026
Location : Online Self-Paced Training
International HACCP Alliance - SCS global
Accomplishments
- 2 100% Annual External/Internal WQS Audits scores
References
References available upon request.
Timeline
Food Safety Coordinator
Northwest Wine Services
01.2026 - Current
Inventory Control Specialist
Northwest Wine Services
09.2021 - Current
Customer Service Clerk
Safeway
02.2021 - 09.2021
General Educational Development Certificate