Alyssa Mata

• Assist with scheduling appointments, property showings, and open houses.

• Communicate with clients, lenders, and other real estate professionals via phone and email.

• Perform general administrative tasks such as filing, data entry, and answering inquiries

• Keep records and files organized.

• Handle emails and phone calls.

•Self-motivated, with a strong sense of personal responsibility.

•Worked effectively in fast-paced environments.

• Maintained general knowledge of departments to help customers quickly locate products and merchandise.
• Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
• Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
• Developed strong relationships with regular customers which increased return visits.

• Produced consistently high-quality baked goods for customers.
• Complied with health and safety codes to protect staff and customers.
• Operated and maintained bakery equipment, including ovens and mixers.
• Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
• Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
• Increased production efficiency through effective time management and multitasking during busy periods.
• Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
• Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
• Developed new recipes to expand bakery's offerings and attract new customers.

Graduated high school with GPA of 3.3 with many Ap classes and certifications