- Learning new cooking techniques and understanding the science behind them
- Passionate about balancing physical health with mental and emotional wellness
- Volunteering
- Exploring various forms of art, such as writing, playing guitar and piano, and studio editing, to nurture creativity and personal growth
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Alyssa Matti
Farmington Hills,Michigan
Summary
Dynamic student with a proven track record in healthcare and administrative roles, notably at NCA Pharmacy and the Chaldean American Association for Health Professionals. Excelled in patient care and workflow optimization, enhancing clinic performance and patient outcomes. Demonstrates exceptional interpersonal communication and confidentiality management. Known for adaptability and a detail-oriented approach, contributing significantly to team success and operational efficiency.
Overview
6
6
years of professional experience
Work History
Rehab Aide
Atheltico Physical Therapy
02.2024 - Current
- Implemented effective time management skills to accommodate multiple patients simultaneously while maintaining a high standard of care.
- Facilitated progress tracking by maintaining accurate documentation of patient visits and treatments.
- Ensured compliance with HIPAA regulations through meticulous handling of confidential patient information.
- Developed strong rapport with patients through attentive listening and compassionate communication, fostering trust throughout the rehabilitation process.
- Maintained close communication with therapists regarding patients' progress or concerns, enabling prompt adjustments to treatment plans when necessary.
- Contributed to successful patient outcomes by closely following therapist''s treatment plans and instructions.
Pharmacy Technician
NCA Pharmacy
05.2023 - Current
- Answered incoming phone calls and addressed
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Participated in community health events, representing pharmacy and providing valuable health information.
- Set up and modified patient profiles to include current medications and insurance details.
Executive Assistant
Chaldean American Assoc. for Health Professionals
07.2023 - 07.2024
- Managed executive calendars and scheduled meetings to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Managed emails of both incoming and outgoing correspondence.
- Worked with senior management to initiate new projects and assist in various processes.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Volunteer and Student Advocate
American Diabetes Association
05.2018 - 09.2021
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
- Amplified non-profit reach by engaging in social media campaigns.
- Advocated for students to access available resources.
Education
Bachelor of Science - Nutrition
Wayne State University
Detroit, MI2027
High School Diploma -
North Farmington High School
Farmington Hills, MI06.2023
Skills
- Patient Care
- Strong Problem Solver
- Interpersonal Communication
- Phone Etiquette
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
- Record preparation
- Adaptability and Dependability
- Administrative Support
- Office Management
- Attention to Detail
Interests
Timeline
Rehab Aide
Atheltico Physical Therapy
02.2024 - Current
Executive Assistant
Chaldean American Assoc. for Health Professionals
07.2023 - 07.2024
Pharmacy Technician
NCA Pharmacy
05.2023 - Current
Volunteer and Student Advocate
American Diabetes Association
05.2018 - 09.2021
Bachelor of Science - Nutrition
Wayne State University
High School Diploma -
North Farmington High School