Alyssa Mau
Tacoma,WA
Summary
Experienced and energetic professional with a proven track record in the Sales, Marketing, and Event Industry. Strong communication skills and a drive for success. Passionate about delivering exceptional results and eager to contribute positively to a dynamic team environment. Committed to continuous growth and professional development in the field.
Overview
14
14
years of professional experience
Work History
Sales Representative +
Wilcox Family Farms
02.2022 - Current
- Elevated client satisfaction by quickly addressing concerns and providing top-notch service.
- Generated sales growth through effective upselling and cross-selling methods.
- Increased customer base through proactive cold calling and relationship development.
- Enhanced sales revenue by identifying key potential accounts.
- Designed eye-catching marketing materials to support product launches.
- Collaborated with agencies on effective advertising campaigns meeting strategic goals.
- Crafted daily social media content to boost online presence across platforms.
- Evaluated applicants' skills via phone interviews for relevant qualifications.
- Conducted thorough reference checks to confirm applicant details.
- Organized interview schedules for management teams with candidates.
- Optimized recruitment efficiency using various sourcing tools like job boards.
Job Cost Accountant
Abbey Road Group
10.2020 - 02.2022
- Conducted account reconciliations to verify job cost accuracy and resolve discrepancies.
- Collaborated with purchasing to ensure accurate material cost recording in job costing system.
- Monitored project expenses and revenue for optimized resource allocation.
- Worked with project managers to maintain accurate cost estimates during projects.
- Ensured successful project completion through precise budget tracking and necessary adjustments.
- Managed executive communication including emails, calls, and scheduling.
- Coordinated staff events to promote team-building and enhance workplace morale.
Sales Associate
Nordstrom
07.2013 - 10.2020
- Managed returns and exchanges per store policy.
- Assisted customers in locating products and checking availability at other locations.
- Built rapport with customers to enhance loyalty.
- Created visually appealing displays to effectively showcase products and drive sales.
- Participated in team meetings and training for ongoing retail development.
- Trained new staff on sales strategies and store procedures for consistent service.
Event Lead
Prop Gallery Events
01.2020 - 08.2020
- Organized successful events through collaboration with vendors.
- Developed event strategies and managed on-site operations.
- Coordinated facilities, refreshments, and entertainment for up to 300 guests.
- Managed schedules and delegated tasks to ensure smooth operations.
- Executed events by setting up and breaking down equipment and decorations.
- Proactively addressed potential issues to minimize disruptions.
Assistant Coach, Defensive Skills Coach
Dakine Volleyball Club
11.2017 - 03.2020
- Cultivated relationships with players to support goal achievement and build trust.
- Aided head coach in assessing player performance and identifying improvement areas for growth.
- Guided athletes on sportsmanship, leadership, and work ethic on and off the field.
- Oversaw drills and fitness routines to enhance athletes' coordination and performance.
Server, Bartender
Cheers Bar & Grill
10.2019 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Event Lead, Beverage Cart, Server, Event Bartender
Allenmore Golf Course - Urban Elk
05.2019 - 10.2019
- Trained new employees.
- Promoted events, boosting customer interest in venue offerings.
- Enhanced experience with personalized drink suggestions, engaging conversation.
- Managed cash and accounting accurately per shift.
- Assisted in event setup by arranging bar stations and stocking items orderly.
- Demonstrated multitasking, managing tables without service compromise.
Commercial Sales Coordinator, Marketing & Events
Rainier Connect
09.2017 - 05.2019
- Conducted market research to identify business opportunities and industry trends.
- Provided support for commercial accounts by answering inquiries and corresponding with customers via email.
- Generated new business through prospecting, follow-up calls, and referrals.
- Coordinated schedules and timelines for events.
- Adapted quickly to unexpected challenges while maintaining composure and finding solutions.
- Managed event logistics and operations.
Sales Associate
Flirt
09.2014 - 12.2014
- Organized racks and shelves for visual appeal and merchandise promotion.
- Managed cash transactions accurately while following company policies.
- Improved customer satisfaction through prompt service and a welcoming environment.
Hostess
Buffalo Wild Wings
03.2013 - 07.2013
- Greeted customers warmly and maintained a friendly presence throughout dining.
- Managed reservations and to-go orders, answered questions, and provided wait times.
- Balanced multitasking duties such as phone calls, guest greetings, and reservation logs.
- Assisted servers and bussers in keeping the dining area prepared for guests.
- Trained new hostesses on service standards and restaurant policies.
Assistant Coach
South Sound Volleyball Club
01.2013 - 05.2013
- Cultivated player relationships to support goal achievement and foster trust.
- Assisted head coach in evaluating player performance and providing constructive feedback for growth.
- Guided athletes on sportsmanship, leadership, and strong work ethic on and off field.
- Oversaw drills and fitness circuits to enhance athletes' coordination and performance.
Cashier
Kristy’s Boutique
11.2011 - 04.2013
- Cultivated customer relationships for repeat business.
- Balanced cash drawer, ensuring accurate shift accounting.
- Guided new employees on cashier duties, enhancing staff performance.
Cashier
Elements Frozen Yogurt
07.2011 - 09.2012
- Trained new employees.
- Greeted customers and addressed needs promptly.
- Welcomed customers and assessed needs.
- Worked flexible hours to support business demands.
- Operated cash register with high accuracy for transactions.
Education
Central Washington University - Business Marketing, Event Planning
Central Washington University
Ellensburg, WA01.2016
Associates of Arts Degree - Business
Tacoma Community College
Tacoma, WA01.2014
High School Diploma - undefined
Puyallup High School
Puyallup, WA01.2012
Skills
- Excellent communication skills
- Proven leadership abilities
- Energetic and outgoing
- Responsible /Dependable
- Quick learner
- Eager to learn
- Honest
- Self-motivated
- Team player
- Excellent time management skills
- Customer service
- Customer relationship building
Timeline
Sales Representative +
Wilcox Family Farms
02.2022 - Current
Job Cost Accountant
Abbey Road Group
10.2020 - 02.2022
Event Lead
Prop Gallery Events
01.2020 - 08.2020
Server, Bartender
Cheers Bar & Grill
10.2019 - 01.2020
Event Lead, Beverage Cart, Server, Event Bartender
Allenmore Golf Course - Urban Elk
05.2019 - 10.2019
Assistant Coach, Defensive Skills Coach
Dakine Volleyball Club
11.2017 - 03.2020
Commercial Sales Coordinator, Marketing & Events
Rainier Connect
09.2017 - 05.2019
Sales Associate
Flirt
09.2014 - 12.2014
Sales Associate
Nordstrom
07.2013 - 10.2020
Hostess
Buffalo Wild Wings
03.2013 - 07.2013
Assistant Coach
South Sound Volleyball Club
01.2013 - 05.2013
Cashier
Kristy’s Boutique
11.2011 - 04.2013
Cashier
Elements Frozen Yogurt
07.2011 - 09.2012
Associates of Arts Degree - Business
Tacoma Community College
High School Diploma - undefined
Puyallup High School
Central Washington University - Business Marketing, Event Planning
Central Washington University
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