Alyssa McClain
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
5
5
years of professional experience
Work History
Custodial Worker
Enviro Cleaning Services
01.2023 - Current
- Collected trash and emptied receptacles and recycling containers.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Checked in and stocked inventory throughout facility.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Hotel Front Desk Receptionist
Springhill Suites By Marriott
01.2022 - 07.2022
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Completed late check-ins and directed guests to rooms and facilities.
- Resolved service-related problems and documented actions in system.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Help withe the breakfast person if they were sick or needed help.
Hotel Front Desk Receptionist
My Place Hotels
06.2021 - 11.2021
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
Picking Associate
Kroger
03.2021 - 06.2021
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Collaborated with team members to complete timely orders and avoid delays.
- Answered questions about store policies and addressed customer concerns.
- Performed carry-out and order preparation for pick-up services by packaging, transporting and loading customer purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- I made sure all the correct items they ordered were in there correct bins
Animal Handler
Chamberlain Pony Rides
05.2018 - 08.2020
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept animals clean and free of contaminants to promote optimal health.
- Loading children or adults on too horses for rides
- helped kids choose what they wanted painted on there face
- answered questions about the goats,alpacas, and sheep
- cleaned the anima's and decorated them for party's
Assistant Secretary
Belleville High School
09.2019 - 03.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Created and updated records and files to maintain document compliance.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Library Student Assistant
Belleville High School
09.2019 - 03.2020
- Checked out and checked in items using library computer system.
- Organized returned books and materials and assisted with shelving.
- Aided patrons with use and access to technology, resources and materials.
- Assisted library staff with clerical duties to help lighten workload.
- Answered general questions in person, by phone and over email.
- Utilized computer databases to locate library materials.
Education
High School Diploma -
Belleville High School
Belleville, MI05.2020
Skills
- Time Management
- Employee Training
- Customer Service
- Attention to Detail
- Dependable and Responsible
- Facility Opening and Closing
- Team Collaboration
photography
I took a photography and yearbook class in high school and i loved it so after I graduated I bought a camera and stared to take pictures of anything really. scenery and people are probably my favorite things to capture.
Timeline
Custodial Worker
Enviro Cleaning Services
01.2023 - Current
Hotel Front Desk Receptionist
Springhill Suites By Marriott
01.2022 - 07.2022
Hotel Front Desk Receptionist
My Place Hotels
06.2021 - 11.2021
Picking Associate
Kroger
03.2021 - 06.2021
Assistant Secretary
Belleville High School
09.2019 - 03.2020
Library Student Assistant
Belleville High School
09.2019 - 03.2020
Animal Handler
Chamberlain Pony Rides
05.2018 - 08.2020
High School Diploma -
Belleville High School
Similar Profiles
Chelsie PalethorpeChelsie Palethorpe
Office Cleaner at Enviro Cleaning ServicesOffice Cleaner at Enviro Cleaning Services
Helen MakrisHelen Makris
Executive Assistant at Onies Enviro Cleaning ServicesExecutive Assistant at Onies Enviro Cleaning Services
Mary WheeldonMary Wheeldon
Manager at Enviro-Dry Cleaning & RestorationManager at Enviro-Dry Cleaning & Restoration