Alyssa McCoy
Pompton Lakes
Summary
Compassionate and energetic childcare professional with experience planning activities, leading structured groups, and creating safe, engaging learning environments. Skilled in implementing routines, guiding behavior with patience, and building positive relationships with children, families, and team members. Eager to contribute my creativity, communication skills, and enthusiasm for early childhood development.
Overview
2
2
years of professional experience
Work History
Group Counselor
NJ Friendship House
09.2025 - Current
- Facilitated group discussions to promote personal growth and emotional well-being.
- Supported clients in developing coping strategies and life skills through structured activities.
- Developed structured lesson plans each week tailored to each individual group session.
- Monitored client progress and provided feedback during regular assessments and evaluations.
- Documented client interactions accurately to ensure compliance with organizational standards.
- Engaged in continuous professional development to enhance counseling techniques and methodologies.
- Provided crisis intervention support when necessary, helping clients navigate difficult situations with ease and confidence.
- Assisted clients in identifying personal strengths and areas of growth through targeted exercises and discussions.
Medical Receptionist
Kinetic Foot and Ankle
06.2025 - 09.2025
- Scheduled patient appointments and managed front desk operations efficiently.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Communicated effectively with patients regarding insurance information and payment options.
- Handled phone inquiries, providing exceptional customer service to enhance patient experience.
- Supported clinical staff by preparing patient charts and ensuring necessary documentation was available.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
Counselor Assistant
High Focus Centers
03.2024 - 05.2025
- Supported therapeutic activities to enhance client engagement and well-being.
- Implemented weekly individualized lesson plans per group topic as well target demographic.
- Provided group therapy to children, implementing emotional regulation, communication skills, and a safe and supportive environment.
- Assisted counselors in developing individualized treatment plans for clients.
- Monitored client progress and documented observations accurately.
- Facilitated group sessions, promoting constructive communication among participants.
- Ensured adherence to safety protocols during all counseling sessions and activities.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Provided compassionate support to clients, fostering a safe and trusting environment.
- Ensured a safe and welcoming environment for clients by maintaining strict confidentiality protocols and adhering to ethical guidelines.
- Supported clients in developing healthy coping strategies and building resilience by providing guidance on stress management techniques and self-care practices.
- Developed rapport with clients from diverse backgrounds by demonstrating empathy, understanding, and non-judgmental support throughout the counseling process.
- Contributed to the development of group therapy curriculum by researching evidence-based practices and integrating relevant topics into session outlines.
- Provided compassionate support to clients facing emotional, behavioral, or mental health challenges.
Education
Master of Social Work - Social Work
Capella University
Minneapolis, MN12-2027
Master of Science - Psychology
Grand Canyon University
Phoenix, AZ05-2023
Bachelor of Arts - Psychology
William Paterson University of New Jersey
Wayne, NJ06-2020
Skills
- Organization
- Lesson Planning
- Empathy
- Patience
- Boundary Setting
- Public Speaking
- Creating a fun, safe, and productive environment for children
Timeline
Group Counselor
NJ Friendship House
09.2025 - Current
Medical Receptionist
Kinetic Foot and Ankle
06.2025 - 09.2025
Counselor Assistant
High Focus Centers
03.2024 - 05.2025
Master of Social Work - Social Work
Capella University
Master of Science - Psychology
Grand Canyon University
Bachelor of Arts - Psychology
William Paterson University of New Jersey