Alyssa McCracken
Spring,TX
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills while having the ability to provide personalized assistance to ensure customer/ guest satisfaction. Experienced in customer satisfaction and hospitality due to working in many care and serving positions.
Overview
4
4
years of professional experience
Work History
Paraprofessional
Deretchin Elementary School
12.2023 - Current
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Waitress
Uli's Kitchen
10.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Associate
Walmart
10.2022 - 10.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Caregiver
Village Green Memory Care Home
04.2022 - 09.2022
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Facilitated social interactions among senior residents through group activities, events, and outings.
Assistant Group Supervisor
RUMC Daycare
01.2021 - 03.2022
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted language development through storytelling, songs, and engaging conversations.
- Improved child safety by diligently monitoring the daycare environment and addressing potential hazards.
- Supported children''s emotional well-being by creating a nurturing and inclusive atmosphere.
- Implemented creative learning opportunities for hands-on exploration to foster cognitive development.
- Managed classroom behavior with positive reinforcement techniques, promoting a respectful environment.
Waitress
Peppermill
04.2020 - 01.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Education
High School Diploma -
Sheffield Area Middle High School
Sheffield, PA06.2019
Skills
- Special Education Support
- Activity Oversight
- Computer Skills
- Disability Awareness
- Dining area maintenance
- Order Accuracy
- Guest Relations Management
- Handling Complaints
- Greeting guests
- Cash Handling
- Customer Service
- Loss Prevention
- POS System Operation
- Cleaning and sanitizing
- Customer Service Management
Timeline
Paraprofessional
Deretchin Elementary School
12.2023 - Current
Waitress
Uli's Kitchen
10.2023 - Current
Associate
Walmart
10.2022 - 10.2023
Caregiver
Village Green Memory Care Home
04.2022 - 09.2022
Assistant Group Supervisor
RUMC Daycare
01.2021 - 03.2022
Waitress
Peppermill
04.2020 - 01.2021
High School Diploma -
Sheffield Area Middle High School
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