Alyssa McLaughlin
Hingham,MA
Summary
An organized and motivated individual with attention to detail. Seeks opportunities to improve processes and workflows. Hardworking and excels at multitasking in fast-paced environments while maintaining scalability, compliance and accuracy.
Overview
17
17
years of professional experience
Work History
Senior Benefits Operations Specialist
HubSpot
Remote, MA
10.2023 - Current
- Implemented a process to streamline global invoicing, resulting in increased efficiency and the ability to identify financial inaccuracies.
- Regulatory core benefits audits.
- Maintains all benefits compliance communications, and required compliance documents/forms.
- Prepares global benefits cost estimates for the annual budget.
- Maintains global benefits invoices (80+ vendors), payments, tracking, and follow-up to ensure timely and accurate payment.
- Partners with accounts payable/receivable, payroll, and HRIS teams to resolve any discrepancies that are identified.
- Manage and maintain all benefits premiums owed by employees on unpaid leave.
- Partners with our benefits brokers to ensure we are offering competitive benefits, flagging where we may not be compliant.
- Partners with the procurement team on benefits renewals and getting contracts signed.
Benefits Operations Specialist
HubSpot
Remote, MA
02.2022 - 10.2022
- Focused on creating a process for billing, invoices, audits, and compliance.
- Ensured all benefits invoices were paid accurately and timely.
- Helped implement and go live with annual open enrollment.
- Updated internal wiki to ensure accuracy and information that is easy to understand.
- Researched and resolved employee inquiries regarding benefits programs.
Benefits Specialist
HubSpot
Cambridge, MA
10.2015 - 02.2022
- Assisted employees with benefits enrollment and changes, providing guidance on plan options and implications.
- Maintained records of employee benefits enrollments and changes through Workday.
- Coordinated open enrollment activities, including meetings and communication campaigns.
Benefits Administrator
HubSpot
Cambridge, MA
11.2007 - 10.2015
- Provided guidance on available benefits and answered questions from employees regarding their options, including new hire benefits orientation sessions.
- Responded promptly to inquiries from employees regarding their benefits coverage or eligibility status.
- Processed benefits, including enrollments, changes, terminations, and claims.
- Administrative benefits tasks associated with administering benefits plans.
Education
Bachelor of Science - Business
Merrimack College
North Andover, MA05-2007
Skills
- Global benefits experience
- Benefits of vendor relationship management
- Compliance, auditing and procedures
- Process improvement
- Benefits budgeting
- Benefits program management
- Attention to detail and consistency
Timeline
Senior Benefits Operations Specialist
HubSpot
10.2023 - Current
Benefits Operations Specialist
HubSpot
02.2022 - 10.2022
Benefits Specialist
HubSpot
10.2015 - 02.2022
Benefits Administrator
HubSpot
11.2007 - 10.2015
Bachelor of Science - Business
Merrimack College