Alyssa Medina
Nashville,TN
Summary
Dynamic professional with a proven track record in marketing and customer service, notably at Avanti Residential. Excelled in developing targeted campaigns and enhancing tenant relations. Skilled in Microsoft Office and team management, demonstrating leadership and innovative problem-solving. Achieved seamless operational efficiencies and positive customer engagements through strategic planning and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Consultant/Marketing
Avanti Residential
Old Hickory, US
01.2024 - Current
- Developed and executed targeted marketing campaigns using Canva and OBI paid search to attract and engage potential tenants.
- Cultivated relationships with vendors to secure favorable deals and strengthen partnerships.
- Guided prospects through the apartment leasing process, ensuring a seamless experience.
- Utilized CRM software to manage daily operations and maintain residential property records.
Barista Manager
Thompson Hotel
Nashville, US
01.2023 - 12.2023
- Supervised daily cafe operations efficiently.
- Liaised with vendors to procure necessary supplies.
- Developed innovative menu items reflecting current trends and ingredients.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
Assistant Manager
Newport Coffee Company
Newport Beach, US
03.2018 - 01.2022
- Create craft drinks, building rapport with customers, handling money along with banks deposits
- Overviewing staff and assigning duties to each worker
Front Desk Agent
UFC GYM
Costa Mesa, US
01.2019 - 06.2020
- Manage front desk operations using advanced gym management software systems
- Facilitate seamless member check-ins with biometric and AI-driven identification tools
- Coordinate with fitness trainers to schedule classes and personal training sessions
- Utilize CRM platforms to maintain and update member profiles and preferences
Education
Certificate of Specialization - Business Entrepreneurship
Orange Coast Community College
Costa Mesa, CA05.2018
Skills
- Account management
- Phone etiquette
- Microsoft Office
- Sales
- Administrative experience
- Leadership
- Retail sales
- Inside sales
- Events management
- Communication skills
- Customer service
- Team management
- Guest relations
- Front desk
- Receptionist
- Hospitality
- Marketing
- Time management
Certification
- Food Handler Certification
- Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Leasing Consultant/Marketing
Avanti Residential
01.2024 - Current
Barista Manager
Thompson Hotel
01.2023 - 12.2023
Front Desk Agent
UFC GYM
01.2019 - 06.2020
Assistant Manager
Newport Coffee Company
03.2018 - 01.2022
Certificate of Specialization - Business Entrepreneurship
Orange Coast Community College