Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Miller

Gig Harbor,WA

Summary

Dynamic Senior Content Developer with a proven track record at Olaplex, enhancing brand engagement through strategic content creation and data-driven insights. Master Esthetician background from Gene Juarez Salons & Spas, demonstrating exceptional customer service and retention skills. Expert in content editing, HTML/CSS, and Adobe CC, with a knack for exceeding project goals within tight deadlines. Detail-oriented Content Creator with extensive knowledge of [Software] use and digital marketing. Committed to unique and aesthetically pleasing content with a talent for adapting to changing markets. Successful at posting frequently and using content management systems.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Senior Content Developer

Olaplex
01.2023 - Current
  • Trained new hires on company-specific content development processes, ensuring smooth onboarding experiences.
  • Developed comprehensive style guides to ensure consistent voice and tone across all communication channels.
  • Collaborated with marketing teams to create effective campaigns, driving engagement and boosting brand awareness.
  • Evaluated the success of content initiatives using data-driven insights, refining strategies as needed to maximize impact.

Master Esthetician

Gene Juarez Salons & Spas
01.2021 - 01.2023
  • Increased repeat business through exceptional customer service and follow-up appointments.
  • Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
  • Achieved high levels of client retention by building rapport and addressing individual concerns with empathy and professionalism.
  • Participated in marketing efforts such as creating promotional materials to attract new clients.

Content Writer

E.l.f. Cosmetics
01.2018 - 01.2021
  • Completed thorough research into assigned topics.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Improved content quality by conducting thorough research and incorporating industry trends.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.

Education

High School Diploma -

Gig Harbor
Gig Harbor
05.2017

Skills

    Content Strategy Development

    Content Editing

    E-learning development

    Storyboarding

    HTML and CSS Knowledge

    Web Analytics

    Figma

    Shopify

    Adobe CC Masterclass

    Master Esthetecian

Certification

Master Esthetician

Master Training Specialist

Quality Assurance Inspector

Timeline

Senior Content Developer

Olaplex
01.2023 - Current

Master Esthetician

Gene Juarez Salons & Spas
01.2021 - 01.2023

Content Writer

E.l.f. Cosmetics
01.2018 - 01.2021

High School Diploma -

Gig Harbor

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