Alyssa Miller
Lakeland,FL
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
Work History
Office Manager
SunLife Gutters & Homes
Seffner, FL
04.2025 - Current
- Managed office operations and ensured efficient workflow among staff.
- Coordinated schedules and estimates.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Lead Project & Permit Admin
Millers' Coastline Construction
Sarasota, FL
04.2022 - 04.2025
- Managed permit applications, inspections, and project documentation.
- Managed permit applications, inspections, and project documentation.
- Oversaw project contracts, lien releases, and weekly budget reports.
- Managed office operations, supervised administrative staff, and trained new hires, ensuring smooth onboarding processes.
- Facilitated communication between departments to support collaborative projects.
- Managed office inventory and placed new supply orders.
Team Member / Assistant Manager
Peachey's Baking Company
Sarasota, FL
06.2018 - 02.2024
- Produced doughnuts throughout the whole process, including shaping, frying, and glazing, and also baked pretzels.
- Performed opening and closing duties.
- Oversaw production when the manager was absent, and supervised coworkers throughout the day.
- Typically, I worked 12-hour days, and for some events, it would be for 10 days straight.
- Maintained cleanliness of workstations and equipment throughout shifts.
- Trained new staff on proper baking techniques and safety measures.
- Operated cash registers to process payments from customers.
Skills
- Office administration
- Invoice tracking
- Schedule coordination
- Team leadership
- Customer relationship oriented
- Production management
Timeline
Office Manager
SunLife Gutters & Homes
04.2025 - Current
Lead Project & Permit Admin
Millers' Coastline Construction
04.2022 - 04.2025
Team Member / Assistant Manager
Peachey's Baking Company
06.2018 - 02.2024
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