Summary
Work History
Education
Skills
Timeline
Generic

Alyssa Minasian

Seaford

Summary

Experienced in providing high-quality customer service in fast-paced environments, with a focus on guest satisfaction and operational efficiency. Engaged with customers to identify needs and resolve issues, utilizing active listening and clear communication techniques. Developed flexibility and adaptability through diverse roles.

Work History

Catering Staff Member

Memorare Knights Of Columbus Council
Seaford
  • Provided excellent customer service throughout each event by responding quickly to guest requests or inquiries in a polite manner.
  • Communicated effectively with other members of the catering staff throughout events to ensure a smooth flow of operations.
  • Cleaned dishes used during meal service periods and returned them to their proper storage locations afterwards.
  • Greeted guests upon arrival to ensure they felt welcome and comfortable at the event.
  • Maintained cleanliness of buffet area before, during, and after each meal service period.

Customer Service Associate

Grandmas Candy Kitchen
Wantagh
  • Demonstrated active listening skills when responding to customer questions and complaints.
  • Greeted customers and identified their needs.
  • Tracked inventory levels of popular items to ensure availability for customers' orders.
  • Kept work area neat, clean, and well-stocked at all times.

Camp Counselor

Ivy League Day Camp
Smithtown
  • Monitored camper behaviors during meals ensuring proper hygiene habits were followed.
  • Created an environment conducive to learning by implementing positive reinforcement strategies.
  • Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
  • Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Helped participants enjoy activities while ensuring adherence to protocol.

Education

Bachelor of Arts - English

Siena College
Loudonville, NY
05-2025

Skills

  • Literary analysis
  • Customer service
  • Flexibility and adaptability
  • Creative writing
  • Problem solving
  • Clear communication

Timeline

Catering Staff Member

Memorare Knights Of Columbus Council

Customer Service Associate

Grandmas Candy Kitchen

Camp Counselor

Ivy League Day Camp

Bachelor of Arts - English

Siena College

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Alyssa Minasian