Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Mink

Chesterfield

Summary

Dynamic Training Manager with a proven track record at Dunkin' Donuts, skilled in program optimization and coaching. Successfully developed tailored training initiatives that enhanced employee engagement and addressed skill gaps. Exceptional communicator and strategic thinker, adept at fostering a culture of continuous improvement and operational excellence.

Overview

2
2
years of professional experience

Work History

Training Manager

Dunkin' Donuts
01.2025 - Current
  • Assisted in developing training materials and resources for new employees.
  • Supported the implementation of onboarding programs to enhance employee engagement.
  • Coordinated training sessions, ensuring alignment with organizational goals.
  • Conducted needs assessments to identify skill gaps within teams.
  • Collaborated with department leaders to tailor training initiatives for specific needs.

Shift Leader

Jimmy John's
09.2023 - 11.2024
  • Supervised daily operations to ensure efficient workflow and adherence to company policies.
  • Trained and mentored new team members on operational procedures and safety protocols.
  • Implemented best practices for cleanliness and organization in work areas.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.

Education

Bachelor of Science - Rehabilitation Medicine

Saginaw Valley State University
Bay City, MI
05-2029

Skills

  • Program optimization
  • Coaching and mentoring
  • Adaptive learning
  • Strategic thinker
  • Exceptional communicator

Timeline

Training Manager

Dunkin' Donuts
01.2025 - Current

Shift Leader

Jimmy John's
09.2023 - 11.2024

Bachelor of Science - Rehabilitation Medicine

Saginaw Valley State University

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