Alyssa Minton
Summary
Adept at multitasking and self-motivation, I leveraged these skills at Main Street Cafe to enhance customer experiences significantly. My background spans from childcare and cleaning with CrossFit Xtra Mile to clerical support at Total Access Urgent Care, showcasing my strong work ethic and reliability. Proven ability to maintain high hygiene standards and manage scheduling efficiently.
Overview
5
5
years of professional experience
Work History
Childcare/Commercial Cleaner
CrossFit Xtra Mile
11.2024 - Current
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained clean, neat, and professional entrances.
- Assisted with childcare responsibilities, providing a nurturing and safe environment for children''s growth and development.
Server
Main Street Cafe
04.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Receptionist
Total Access Urgent Care
10.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Administrative Assistant/Bank Teller
Members 1st
07.2022 - 07.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Hostess
La Pachanga
08.2020 - 03.2021
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Telephone Sales Representative
The Pisa Group
09.2019 - 12.2019
- Led customers through smooth sales processes.
- Participated in ongoing professional development opportunities related to industry advancements or relevant skill-building workshops.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Adapted communications style based on individual customer needs for an optimal experience catered specifically to them.
Education
Associate of Applied Science - Radiology
Jefferson College
Hillsboro, MO05-2027
High School Diploma -
Penn Foster Hugh School
Online05-2021
Skills
- Strong work ethic
- Self-motivation and initiative
- Housekeeping skills
- Reliability and punctuality
- Clerical support
- Scheduling
- Documentation and recordkeeping
- Telephone etiquette
- Medical terminology
- Insurance verification
Timeline
Childcare/Commercial Cleaner
CrossFit Xtra Mile
11.2024 - Current
Receptionist
Total Access Urgent Care
10.2023 - 01.2025
Administrative Assistant/Bank Teller
Members 1st
07.2022 - 07.2023
Server
Main Street Cafe
04.2021 - Current
Hostess
La Pachanga
08.2020 - 03.2021
Telephone Sales Representative
The Pisa Group
09.2019 - 12.2019
Associate of Applied Science - Radiology
Jefferson College
High School Diploma -
Penn Foster Hugh School
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