Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Mitchell

Fairfield,IL

Summary

Excellent service, patient care, and communication skills. Focuses on building patient loyalty with a relationship-oriented approach. Well-organized, reliable, and experienced in supporting patients with knowledgeable assistance. Devoted to giving patients a positive, memorable experience. Someone who is committed to continuous learning and development to contribute to success.

Overview

1
1
year of professional experience

Work History

Medical Receptionist

One Step Ahead & Hme
Fairfield, IL
08.2024 - Current
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Greeted and checked in patients, updating patient information in computer system.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Entered insurance, demographics and health history into patient database.
  • Transcribed recorded practitioners' diagnoses and recommendations into medical records.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Fitted patients for DM shoes, braces, compression stockings, etc.

Education

Some College (No Degree) - Business Administration

Lake Land College
Mattoon, IL

Some College (No Degree) - Nursing

Frontier Community College
Fairfield, IL

Skills

  • Medical coding
  • Insurance verification
  • Patient scheduling
  • Electronic health records
  • Customer service
  • Patient relations
  • Attention to detail
  • Problem solving
  • Time management
  • Medical terminology
  • Multitasking capacity
  • Personal care assistance
  • Patient safety
  • Infection control procedures
  • Basic life support
  • Vital signs monitoring
  • CPR certified
  • Bedside manner
  • Blood pressure measurement
  • Feeding assistance
  • Range of motion exercises

Timeline

Medical Receptionist

One Step Ahead & Hme
08.2024 - Current

Some College (No Degree) - Business Administration

Lake Land College

Some College (No Degree) - Nursing

Frontier Community College

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