Alyssa Morais
Washington,NJ
Summary
Friendly and efficient barista with 2 years of experience crafting quality beverages and providing exceptional customer service in a fast-paced environment. Proven ability to handle cash, manage orders, and maintain a clean and welcoming atmosphere. Also brings a caring and responsible approach from experience as a nanny/babysitter.
Overview
3
3
years of professional experience
Work History
Private Nanny
Private Care
Wayne, Pennsylvania
01.2025 - 05.2025
- Planned age-appropriate educational activities designed to promote learning and development.
- Engaged in creative play with the children such as reading stories, playing games or drawing pictures.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Transported the children safely to appointments, social engagements or recreational activities.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Provided positive reinforcement through rewards systems for good behavior.
Barista
MAD Anthonys
Wayne, PA
09.2024 - 12.2024
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Stocked shelves with ingredients needed to make coffee drinks.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
Barista
The Laughing Goat Cafe
Washington, NJ
08.2023 - 12.2024
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Stocked shelves with ingredients needed to make coffee drinks.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
Ice Cream Server
The Chuckling Cow
Washington, NJ
01.2024 - 08.2024
- Assisted in training new staff members on company policies and procedures.
- Ensured that all health regulations were followed during food preparation and storage processes.
- Verified accuracy of order before serving it to customers.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
- Followed proper sanitation guidelines when handling food products.
- Cleaned tables, chairs and dining areas after customer use.
- Checked expiration dates on products to ensure freshness.
- Informed management of low stock items prior to running out completely.
Family Babysitter
Private Care
Phillipsburg, New Jersey
02.2023 - 08.2024
- Communicated regularly with parents about any changes in routine or behavior observed in their child and children.
- Provided transportation for kids to after-school activities.
- Kept track of daily activities of the children including meals eaten, naps taken.
- Assisted in potty-training younger children when needed.
- Took children out on walks or to playgrounds to encourage physical activity.
Babysitter
Private Care
Washington, NJ
02.2022 - 08.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Engaging in age-appropriate activities like reading stories or playing games.
- Transporting children to school, sports activities, or other engagements when necessary.
- Helping older children with homework assignments as directed by parents.
- Completing light housekeeping tasks such as tidying up toys and books.
Education
Psychobiology
Eastern University
PA05-2028
High School Diploma -
Warren Hills Regional Highschool
Washington, NJ06-2024
Skills
- * Childcare
- * Communication
- * Patience
- * Problem-solving
- * Time Management
- * Creativity (activities and games)
- * Multitasking
- * Responsibility
- * Safety Conscious
- * Customer Service
- * Cash Handling
- * Coffee Preparation
- * POS Systems
- * Communication
- * Teamwork
- * Time Management
- * Cleanliness/Sanitation
- * Inventory Management
- * Problem-solving
Timeline
Private Nanny
Private Care
01.2025 - 05.2025
Barista
MAD Anthonys
09.2024 - 12.2024
Ice Cream Server
The Chuckling Cow
01.2024 - 08.2024
Barista
The Laughing Goat Cafe
08.2023 - 12.2024
Family Babysitter
Private Care
02.2023 - 08.2024
Babysitter
Private Care
02.2022 - 08.2024
Psychobiology
Eastern University
High School Diploma -
Warren Hills Regional Highschool