Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Morales

Ontario,CA

Summary

Driven Office Manager with a proven track record at JD Financial Services, excelling in customer service and office administration. Demonstrated ability to handle sensitive information discreetly, maintain balanced budgets, and enhance patient comfort. Skilled in data entry and organizational tasks, achieving optimal office efficiency and client satisfaction without exceeding a 55-word limit. Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.

Overview

6
6
years of professional experience

Work History

Office Manager

JD Financial Services
01.2019 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

In Home Care Provider

In Home Supportive Services
02.2023 - 03.2024
  • Improved patient comfort by providing compassionate and attentive care in their homes.
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Demonstrated adaptability when faced with changes in client health conditions or schedules, adjusting care plans accordingly to maintain optimal support levels.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Documented vitals, behaviors, and medications in client medical records.
  • Administered medications accurately and on time, ensuring proper dosage per physician instructions.
  • Ensured a safe environment for patients by monitoring their condition, identifying potential risks, and implementing preventive measures.

Education

High School Diploma -

Options For Youth
Ontario, CA
05.2018

Skills

Customer Service

Office Management

Organizational Skills

Office Administration

Data Entry

Scheduling and calendar management

Billing

Document Management

Scheduling

Timeline

In Home Care Provider

In Home Supportive Services
02.2023 - 03.2024

Office Manager

JD Financial Services
01.2019 - Current

High School Diploma -

Options For Youth
Alyssa Morales