Alyssa Morgan
Mount Ayr,IA
Summary
Accomplished in enhancing operational efficiency and fostering client relationships, I leveraged my computer skills and organizational prowess at Carter Agency to streamline program operations. My tenure at the Family Resource Center honed my customer service and verbal communication, achieving significant positive feedback and fostering an inclusive learning environment.
Overview
13
13
years of professional experience
Work History
Assistant Preschool Teacher
Family Resource Center
2016.08 - 2022.05
- Aided in the preparation of instructional materials, ensuring resources were readily available for each lesson.
- Served as a positive role model for students, demonstrating professionalism, empathy, and enthusiasm in all interactions.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Provided individualized support for students, addressing unique learning needs and fostering growth in all areas.
Lead Teacher, Toddler Room
Family Resource Center
2014.08 - 2016.08
- Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
- Adapted lessons to accommodate individual needs, supporting diverse learners in reaching their full potential.
- Assisted in maintaining a clean, organized, and inviting classroom environment that encouraged exploration and learning.
- Collaborated with fellow teachers to develop a cohesive and consistent curriculum for the Toddler Room.
Program Coordinator
AmeriCorps NCCC
2013.05 - 2013.09
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Established strategic partnerships with external organizations, expanding program reach and impact.
- Developed and maintained relationships with external partners to facilitate program operations.
- Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Receptionist
Carter Agency
2012.09 - 2013.05
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Monitored outstanding balances, following up on overdue payments to minimize loss or delay in revenue collection.
Administrative Assistant
Mount Ayr Community Schools
2011.08 - 2012.09
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained a balanced register of fundraising and sports funds ensuring accurate accounting and handling of money.
Food Service Worker
Dari Sweet
2009.04 - 2012.09
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Education
Southwestern Community College
Creston, IAElementary Education
Northwest Missouri State University
Maryville, MOHigh School Diploma -
Mount Ayr Community High School
Mount Ayr, IA05.2012
Skills
- Front Desk Operations
- Appointment Scheduling
- Verbal and Written Communications
- Customer Service
- Computer Skills
- Time Management
- Organizational Skills
- Insurance Verification
Timeline
Assistant Preschool Teacher
Family Resource Center
2016.08 - 2022.05
Lead Teacher, Toddler Room
Family Resource Center
2014.08 - 2016.08
Program Coordinator
AmeriCorps NCCC
2013.05 - 2013.09
Receptionist
Carter Agency
2012.09 - 2013.05
Administrative Assistant
Mount Ayr Community Schools
2011.08 - 2012.09
Food Service Worker
Dari Sweet
2009.04 - 2012.09
Southwestern Community College
Elementary Education
Northwest Missouri State University
High School Diploma -
Mount Ayr Community High School
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