Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Alyssa Mowery

Bloomington,IN

Summary

Highly experienced Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

CVS Pharmacy
02.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Processed product returns and assisted customers with other selections.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Achieved perfect attendance and on-time record.

Shift Leader

Jimmy John's
05.2021 - 01.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Freight Associate

Five Below
11.2020 - 01.2021
  • Communicated proactively with customers to meet deadlines and minimize escalations.
  • Signed off on and completed paperwork for incoming shipments.
  • Maximized space within storage areas by ensuring appropriate stacking of merchandise.
  • Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
  • Scanned all incoming merchandise to identify damaged or inconsistent products.
  • Loaded and unloaded trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Inspected floor displays, noted missing items and immediately replenished merchandise.
  • Checked aisles for spills to complete quick clean-up.

Cashier

Burlington
04.2019 - 09.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Performed cash, card and check transactions to complete customer purchases.

Cashier

Kohls Department Store
11.2018 - 01.2019
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana
Indianapolis, IN
03.2023

High School Diploma -

Castle High School
Newburgh, IN
05.2019

Skills

  • Money Handling
  • Product Promotion
  • Sales Expertise
  • Social Perceptiveness
  • Money Transfer Systems
  • Cash Register Operation
  • Cash Handling Accuracy
  • Product and Service Sales
  • Customer Service
  • Verbal Communication
  • Time Management
  • Sales Trends
  • Excellent People Skills
  • Stocking and Replenishing
  • Sales Training
  • Teamwork and Collaboration
  • Verbal and Written Communication
  • Strategic Planning
  • Complex Problem-Solving
  • Suggestive Selling

Timeline

Sales Associate

CVS Pharmacy
02.2022 - Current

Shift Leader

Jimmy John's
05.2021 - 01.2022

Freight Associate

Five Below
11.2020 - 01.2021

Cashier

Burlington
04.2019 - 09.2019

Cashier

Kohls Department Store
11.2018 - 01.2019

Associate of Applied Science - Criminal Justice

Ivy Tech Community College of Indiana

High School Diploma -

Castle High School

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Alyssa Mowery