Alyssa Murch
Greenville,KY
Summary
Always determined to complete tasks correctly, precisely, and in a timely manner. Eager to have a good attitude and greet customers with kindness each day. Proven ability to handle high-volume customer inquiries in a fast-paced environment, while maintaining a calm and professional demeanor. Excellent communication skills, both verbal and written. skillful at problem-solving and conflict resolution, always striving to provide the best solutions for customers.
Overview
1
1
Certification
Work History
Lifeguard
Greenville City Pool
05.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Educated patrons on safety protocols and enforced safety rules.
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Inspected stock to guarantee adequate quantity to meet customer demands.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
No Degree -
Muhlenberg County High School
Greenville, KY05.2025
Skills
- AED Certified
- First Aid
- CPR Certified
- Food Preparation
- Surface Cleaning
- Customer Service
- Basic Math
- Customer Relations
- Order Taking
- Complaint Resolution
- Money Handling Abilities
Certification
- First Aid/CPR Certified
- AED Certified
Timeline
Lifeguard
Greenville City Pool
05.2023 - 08.2023
No Degree -
Muhlenberg County High School