Alyssa Murray
Lake Elsinore,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Air Traffic Control Specialist
United States Navy
10.2017 - 10.2022
- Enhanced air traffic efficiency by effectively managing and coordinating aircraft movements.
- Ensured the prompt resolution of airspace conflicts by employing effective problem-solving and decision-making skills in high-pressure situations.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained up-to-date knowledge on aviation regulations, policies, and procedures to ensure compliance with federal guidelines.
Security Officer
American Alert Security
10.2016 - 10.2017
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Crew Member
Arby's
01.2016 - 10.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
McDonald's
05.2015 - 01.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Worked well with teammates and accepted coaching from management team.
Education
Cyber Security -
Riverside City College
RiversideAir Traffic Control Specialist -
United States Navy
05.2018
Medical Back Office Specialist -
Healthcare Preparatory Institute
10.2016
Skills
- Customer Service
- Interpersonal Communication
- Fast Paced Decision Making
- Time Management
- Attention to Detail
- Problem Solving
- Adaptability
- Leadership
- Critical Thinking
- Stress Tolerance
- Situational Awareness
- Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Reliability
- Adaptability and Flexibility
- Professionalism
- Microsoft Office
- Microsoft Word
Personal Information
Title: Air Traffic Controller
Timeline
Air Traffic Control Specialist
United States Navy
10.2017 - 10.2022
Security Officer
American Alert Security
10.2016 - 10.2017
Crew Member
Arby's
01.2016 - 10.2016
Crew Member
McDonald's
05.2015 - 01.2016
Cyber Security -
Riverside City College
Air Traffic Control Specialist -
United States Navy
Medical Back Office Specialist -
Healthcare Preparatory Institute
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