Alyssa Nault
New Boston,NH
Summary
Dependable Team leader and detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives and goals with high-quality outcomes.
Overview
25
25
years of professional experience
Work History
Patient Data Coordinator- Team Lead
Dartmouth Hitchcock
04.2024 - Current
- Served as a point-of-contact for team members, addressing inquiries or concerns related to daily work procedures.
- Maximized efficiency within teams by establishing clear procedures including task delegation and progress tracking.
- Developed comprehensive documentation to facilitate a seamless transfer of knowledge among team members and for the purpose of data analysis.
- Managed complex datasets with precision, ensuring accurate representation of organizational trends over time.
- Provided training sessions for staff members on best practices in data handling, entry, and analysis techniques.
- Monitored data entry processes and worked to improve efficiency and performance.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Patient Data Coordinator
Dartmouth Hitchcock
08.2022 - Current
- Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.
- Conducted thorough audits on reports from existing databases to identify care gaps for patient value based care.
- Ensured compliance with industry standards and regulations regarding sensitive information handling protocols, maintaining strict confidentiality where necessary.
- Improved data accuracy by implementing stringent quality control measures for data entry and management.
- Maintained an up-to-date knowledge base on payor guidelines, quality measures, department expectations and applied new approaches as appropriate.
- Effectively proposed and carried out projects involving Employee Engagement.
Paraprofessional
SAU19
09.2019 - Current
- Conducted special assessments and tutoring sessions to support individual student needs.
- Physically and verbally interacted with students to engage individuals and groups throughout day.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Helped prepare and execute daily plans for activities and lessons.
- Completed documentation on student behaviors, interventions and results.
- Kept youth safe and secure at facility and in public.
- Monitored students in class and hallways to supervise, enforce rules and support lead teacher.
- Communicated effectively with educators from various grade levels.
- When Covid-19 hit, conducted meetings with students, teachers and fellow staff through Zoom and multiple other live chat portals. This included phone meetings and heightened E-mail use.
- Utilized technology as main point of communication.
Head Waitress
Putnams Waterview Restaurant
01.2000 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Increased product sales by effectively designing new menus and training employees on effective salesmanship.
Medical Assistant
Dartmouth-Hitchcock Medical Center
01.2012 - 12.2017
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Built and maintained working relationships with peers and upper management.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Worked individually and with peers and team members.
Education
High School Diploma -
NHTI - Concord's Community College
Concord, NHRMA Certificate - Medical Assistant
Seacoast Career Schools
Manchester, NH01-2011
Skills
- Data Quality Assurance
- Microsoft Excel
- Spreadsheet Management
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Decision-Making
- Team building and Collaboration
- Project Management
Timeline
Patient Data Coordinator- Team Lead
Dartmouth Hitchcock
04.2024 - Current
Patient Data Coordinator
Dartmouth Hitchcock
08.2022 - Current
Paraprofessional
SAU19
09.2019 - Current
Medical Assistant
Dartmouth-Hitchcock Medical Center
01.2012 - 12.2017
Head Waitress
Putnams Waterview Restaurant
01.2000 - Current
High School Diploma -
NHTI - Concord's Community College
RMA Certificate - Medical Assistant
Seacoast Career Schools
Similar Profiles
Philip M. WanyamaPhilip M. Wanyama
Neuro/NSCU RN, Preceptor/Lead RN at Dartmouth-Hitchcock Medical CenterNeuro/NSCU RN, Preceptor/Lead RN at Dartmouth-Hitchcock Medical Center
Larissa MenezesLarissa Menezes
Travel Nurse Telemetry at Dartmouth Hitchcock Medical CenterTravel Nurse Telemetry at Dartmouth Hitchcock Medical Center
Taylor RogersTaylor Rogers
Licensed Nursing Assistant at Dartmouth Hitchcock Medical CenterLicensed Nursing Assistant at Dartmouth Hitchcock Medical Center