Alyssa Neath
Golden,CO
Summary
Accomplished restaurant Assistant Manager with in-depth experience consistently rising through ranks. Knowledgeable in operating kitchen equipment, menu planning and inventory management. Dedicated to complete understanding of company products, menu, and services for optimized customer relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Big Daddy Bagels
01.2024 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Assistant Manager
Crepes And Coffee LLC
04.2022 - 09.2023
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, ovens, griddles, and other equipment.
- Educated customers on coffee and alcohol offerings, promoting upselling opportunities and enhancing their overall experience.
Assistant Manager
Jack's Wood Fired Oven
08.2018 - 04.2023
- Operated pizza oven, dough mixer, and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for departments for each shift.
- Created specialty pizzas, pastas, appetizers, and desserts to diversify menu and run promotions.
Education
Logan High School
Logan, UT05.2016
Skills
- Safe Food Handling Practices
- POS System Operations
- Exceptional Customer Service
- Inventory Coordination
- Ingredient Preparation
- Pizza Chef
- Barista
- Menu Planning
- Beverage Preparation
- Suggestive Selling
Certification
UTAH FOOD HANDLERS PERMIT
UTAH ALCOHOL SERVER PERMIT
Timeline
Shift Lead
Big Daddy Bagels
01.2024 - Current
Assistant Manager
Crepes And Coffee LLC
04.2022 - 09.2023
Assistant Manager
Jack's Wood Fired Oven
08.2018 - 04.2023
Logan High School
UTAH FOOD HANDLERS PERMIT
UTAH ALCOHOL SERVER PERMIT
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