Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic

Alyssa Neville

Ponchatoula,LA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

13
13
years of professional experience

Work History

Homeschool Teacher

The Neville Residence
Ponchatoula, LA
06.2023 - Current
  • Developed comprehensive lesson plans and curricula tailored to individual student needs across subjects such as reading, math, science, and social studies.
  • Assessed student progress regularly to inform instruction and improve educational outcomes.
  • Managed student records efficiently, ensuring accurate documentation and preparation of instructional materials.

House Mother

The Neville Residence
Florence, AZ
01.2020 - Current
  • Provided live-in care and emotional support to children, serving as a role model and mentor while managing daily operations.
  • Acted as a role model and mentor, ensuring a nurturing and supportive atmosphere while overseeing daily operations and financial planning.

Customer Service Agent

NexRep
Florence, AZ
01.2019 - 12.2019
  • Delivered exceptional customer experiences through Tier 1 and Tier 2 support, resolving escalations efficiently.
  • Managed back office operations and consumer product services to enhance sales support and customer satisfaction.
  • Provided virtual receptionist and answering services to streamline communication and improve customer engagement.

HR Assistant

Walker & Dunlop - GeoPhy
Delft, The Netherlands
01.2016 - 03.2018
  • Managed employee files and processed requests, maintaining accurate records and compliance with labor laws.
  • Handled payroll processing and benefits administration, addressing employee inquiries to support HR operations.
  • Facilitated recruitment and onboarding processes by preparing offer letters and contracts, ensuring a seamless transition for new hires.

International Flight Attendant

Emirates Airlines
Dubai, U.A.E.
01.2012 - 12.2015
  • Delivered exceptional customer service to passengers, ensuring a comfortable and positive travel experience while efficiently handling inquiries and complaints.
  • Demonstrated proficiency in emergency procedures through successful participation in drills and calm response to in-flight emergencies, ensuring passenger and crew safety.
  • Facilitated effective communication between passengers, crew members, and flight deck personnel, conducting safety demonstrations and resolving issues promptly.

Education

Bachelor of Arts - Business Administration in Hospitality Management

Hotelschool The Hague
The Hague, The Netherlands
08-2008

Skills

  • Organizational skills
  • Problem solving
  • Attention to detail
  • Effective communication
  • Conflict resolution
  • Multitasking
  • Teamwork and collaboration
  • Computer literacy

Affiliations

  • Painting
  • Cooking
  • Homesteading
  • Exploring new places

Languages

English
Native/ Bilingual
Dutch
Native/ Bilingual
Spanish
Limited
Indonesian
Limited

Accomplishments

  • Won the CSAT Challenge at NexRep

Timeline

Homeschool Teacher

The Neville Residence
06.2023 - Current

House Mother

The Neville Residence
01.2020 - Current

Customer Service Agent

NexRep
01.2019 - 12.2019

HR Assistant

Walker & Dunlop - GeoPhy
01.2016 - 03.2018

International Flight Attendant

Emirates Airlines
01.2012 - 12.2015

Bachelor of Arts - Business Administration in Hospitality Management

Hotelschool The Hague

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