Alyssa Niewiemski
Charlotte,NC
Summary
Business professional with history of driving business growth through strategic initiatives and client engagement. Adept at fostering team collaboration and delivering results in dynamic environments. Known for strong negotiation skills and adaptability to changing market conditions. I enjoy all roles and aspects of my job and feel i would be a great asset to any team, as i bring a versatile skill set to any role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Development Specialist
Hendrick Automotive Group
01.2024 - Current
- Audit our 26 Luxury brand dealerships from East to West Coasts to ensure all client leads via phone and internet are worked timely and accurately by all salespeople
- Establish working relationships with the sales teams, General Managers, and Directors
- Call clients who inquired online for a vehicle and understand their needs, wants, and desires to then get them in contact with the sales team at their preferred dealership to further assist
- Call clients on behalf of the General Managers who visited a showroom but did not purchase, to first and foremost thank them for choosing our dealership, as well as ask clarifying questions to understand how to help them efficiently complete a vehicle purchase
- Understand and overcome client fears and objections in order to generate sales
- Complete daily production quotas
Billing Specialist
Instride Foot and Ankle
10.2022 - 01.2024
- Well organized billing and coding specialist with over 5 years of hands on experience managing over 180 claims per day across 3-8 providers
- Talented at analyzing and validating patient information, diagnoses, and billing data
- Skilled in drafting invoices and resolving billing disputes quickly
- Submits claims to insurance companies
- Research and resolve denials, as well as EOB rejections
- Work closely with providers and office staff to get the most detailed and accurate claim information
- Investigate and resolve issues to maintain billing accuracy
- Contact insurance companies to verify eligibility and obtain billing authorizations
- Works with team members and leadership to identify and develop process improvements
- Check claims coding for accuracy with ICD-10 standards
- Accurately input procedure codes, diagnosis codes, and patient information into billing software to generate up-to-date invoices
- Maintain current working knowledge of CPT and ICD-10 coding principles, government regulations, protocols and third party billing requirements
- Maintain updated knowledge of coding requirements
- Read patient health data, including histories, physician diagnoses, and treatments to gain understanding for coding purposes
- Work denied claims and reprocess for payment
- Insurance benefit verification and explanation
- Billed DME products based on insurance guidelines and requirements
Billing Specialist
Mid South Foot and Ankle
06.2018 - 08.2022
Lead Hostess
Carrabba's Italian Grill
09.2013 - 02.2017
- Enhanced guests' experiences by fulfilling requests during visits
- Greeted guests and gathered information for seating or waitlists
- Escorted guests to seating area, furnished menus and highlighted daily specials
- Monitored dining room to assess server capacity and estimate wait times
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
- Developed long-term relationships with guests which results in repeat business
- Bussed tables and kept the restaurant atmosphere clean and light for heightened guest experiences
- Responsible for opening and closing the restaurant and making sure all duties were done correctly
- Exhibit exceptional time management and organization skills
Front Desk Receptionist
Mid-Maryland Musculoskeletal Institute
02.2016 - 01.2017
- Called patients to confirm scheduled appointments and obtain additional details
- Entered insurance, demographics, and health history into patient database
- Collected and processed patient payments and maintained patient accounts
- Checked patients in and out
- Answered multi-line phone system and directed callers to the appropriate personnel or department
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants
- Trained new staff on office procedures, policies, insurance processes and medical terminology
Education
Certification - Medical Billing and Coding
Southwest TN Community College
Memphis, TN01.2018
Diploma - General
Cicero North Syracuse High School
Cicero, NY06.2013
Skills
- Objection Handling
- Attention to Detail
- Data Entry
- Microsoft Office
- Customer Service
- Medical Billing and Coding
Certification
Medical Billing and Coding, NHA, 01/01/18, M8A6L5W8
Timeline
Business Development Specialist
Hendrick Automotive Group
01.2024 - Current
Billing Specialist
Instride Foot and Ankle
10.2022 - 01.2024
Billing Specialist
Mid South Foot and Ankle
06.2018 - 08.2022
Front Desk Receptionist
Mid-Maryland Musculoskeletal Institute
02.2016 - 01.2017
Lead Hostess
Carrabba's Italian Grill
09.2013 - 02.2017
Diploma - General
Cicero North Syracuse High School
Certification - Medical Billing and Coding
Southwest TN Community College