Alyssa Nord
Eagle Mountain,UT
Summary
Detailed individual who enjoys utilizing critical thinking skills, solving problems, and cultivating lasting results.
Overview
10
10
years of professional experience
Work History
Quality Assurance Specialist
Neighbor Storage, Inc.
07.2022 - Current
- Ensured compliance with terms of service on all host listings
- Liaised between quality control and other departments and contractors, providing updates and consultation.
- Collected and analyzed data to measure effectiveness of quality control processes.
Nanny
Terry Family
08.2017 - 08.2018
- Maintained educational routine for elementary age twins
- Organized and transported twins to various extracurricular activities
- Established relationship of trust with Terry family
Dental Assistant
Bountiful Dental
08.2016 - 08.2017
- Greeted patients and answered questions in person and over phone
- Assisted hygienists and dentists in various dental procedures and surgeries
- Maintained patients' health and personal records
Loan Officer
America First Credit Union
10.2015 - 08.2016
- Securely and sensitively maintained confidential information
- Advised and encouraged good fiscal habits
- Acted as notary, when needed
Assistant Activities Director
Apple Village Assisted Living
02.2015 - 10.2015
- Maintained positive relationships with residents
- Organized group activities and outings
- Established and encouraged safe environments for residents to congregate and socialize
Front Desk Associate
Willow Creek Inn
08.2014 - 02.2015
- Greeted guests and answered questions in person and over phone
- Managed and organized daily housekeeping
Education
Associate of Science - Psychology
Snow College
Ephraim05.2014
Skills
- Quality assurance
- Collaboration skills
- Verbal and written communication
- Team collaboration
- Communication proficiency
- Non-compliance assessments
- Customer service
- Relationship building
- Analytical thinking
- Detail-oriented
Timeline
Quality Assurance Specialist
Neighbor Storage, Inc.
07.2022 - Current
Nanny
Terry Family
08.2017 - 08.2018
Dental Assistant
Bountiful Dental
08.2016 - 08.2017
Loan Officer
America First Credit Union
10.2015 - 08.2016
Assistant Activities Director
Apple Village Assisted Living
02.2015 - 10.2015
Front Desk Associate
Willow Creek Inn
08.2014 - 02.2015
Associate of Science - Psychology
Snow College