Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Alyssa Outlaw

Starkville,MS

Summary

  • I offer outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Crew Member

Connie’s Chicken
05.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Overnight Stocker

Walmart
09.2022 - 04.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks and to set pallets out on aisle.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.

Picker Packer

Geodis
06.2021 - 03.2022
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.

Manager

Dairy Queen
02.2019 - 05.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to team agility and performance.

Crew Trainer

McDonald’s
02.2016 - 04.2019
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service.

Education

Early Childhood Education

East Mississippi Community College
Mathew, MS

Diploma -

Starkville High School
Starkville, MS
05.2019

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Safety awareness
  • Equipment Maintenance
  • Stocking and Replenishing

Timeline

Crew Member

Connie’s Chicken
05.2024 - Current

Overnight Stocker

Walmart
09.2022 - 04.2023

Picker Packer

Geodis
06.2021 - 03.2022

Manager

Dairy Queen
02.2019 - 05.2021

Crew Trainer

McDonald’s
02.2016 - 04.2019

Early Childhood Education

East Mississippi Community College

Diploma -

Starkville High School

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Alyssa Outlaw