Alyssa Padilla
Stanton,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Specialized Foster Parent
Los Angeles County
Los Angeles
02.2014 - Current
- Nurtured resilience in foster children by helping them understand their strengths and building self-esteem through encouragement and praise.
- Collaborated with social workers to develop individualized care plans for each child in the foster home.
- Modeled healthy communication skills and conflict resolution techniques while maintaining a positive atmosphere within the home.
- Coordinated with therapists, educators, and other professionals to ensure all aspects of each child''s needs were met.
Concierge
Onni
Los Angeles, CA
06.2021 - 04.2023
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
- Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Office Assistant
RJS Insurance Services
06.2012 - 07.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
AWA Collections
Anaheim, Ca
06.2010 - 06.2011
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
Education
High School Diploma -
Santa Ana College
Santa Ana, CA06.2017
Skills
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Excellent Communication
References
References upon request
Languages
Spanish
Native or Bilingual
Timeline
Concierge
Onni
06.2021 - 04.2023
Specialized Foster Parent
Los Angeles County
02.2014 - Current
Office Assistant
RJS Insurance Services
06.2012 - 07.2013
AWA Collections
06.2010 - 06.2011
High School Diploma -
Santa Ana College