Alyssa Pakootas
Inchelium
Summary
Dynamic and results-driven professional with extensive experience in customer service at Little Caesars Pizza. Proven track record in cash handling and conflict resolution, consistently enhancing customer satisfaction. Recognized for reliability and punctuality, contributing to a positive team environment while effectively managing inventory and operational efficiency.
Overview
2
2
years of professional experience
Work History
Little Caesars Cashier
Little Caesars Pizza
Spokane, WA
05.2015 - 12.2015
- Processed customer transactions accurately using POS systems.
- Managed cash drawer, ensuring balanced daily reconciliations.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Assisted in training new staff on operational procedures and customer engagement techniques.
- Collaborated with team members to implement promotional campaigns effectively.
- Monitored inventory levels, communicating restock needs to management promptly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Ice Cream Truck Driver
Steve's Ice Cream
Spokane, WA
05.2014 - 09.2015
- Operated ice cream truck, ensuring timely deliveries and service to customers.
- Managed inventory of ice cream products, maintaining freshness and stock levels.
- Provided exceptional customer service, fostering positive interactions with clientele.
- Maintained cleanliness and organization of truck and serving area during operations.
- Handled cash transactions accurately, ensuring proper change and record-keeping.
- Followed safety protocols for food handling and vehicle operation consistently.
- Maintained accurate financial records, tracking daily sales and expenses for proper accounting.
- Improved inventory management with regular stock checks, timely ordering, and minimizing product wastage.
- Supported team members during busy periods or staff shortages by covering additional shifts when needed.
- Drove truck to events or around neighborhoods to hand out ice cream and take payment.
- Minimized wait times for customers through quick order processing and efficient cash handling skills.
- Abided by traffic rules and regulations to maximize road safety.
McDonald's Cashier
McDonald's
Spokane, WA
03.2014 - 05.2014
Education
GED -
Wenatchee Valley College
Nespelem, WASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Cash handling
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Conflict resolution
- Guest inquiries
Accomplishments
Graduated the Cosmology program in 2015 in Spokane Washington
Timeline
Little Caesars Cashier
Little Caesars Pizza
05.2015 - 12.2015
Ice Cream Truck Driver
Steve's Ice Cream
05.2014 - 09.2015
McDonald's Cashier
McDonald's
03.2014 - 05.2014
GED -
Wenatchee Valley College