Alyssa Palmore

• Continuously watching multiple screens for abnormal heart rhythms using telemetry equipment

• Measures intervals on EKG strips

• Documents rhythm changes in patient charts

• Responds to alarms by communicating with nursing staff regarding detached leads, battery and rhythm changes

• Assists with admitting, transferring and discharging patients from telemetry monitoring systems

• Handled phone calls and responded to patient inquiries

• Checked patients in and out and scheduled appointments

• Handled invoices and collected balances

• Ensured accurate data entry for billing purposes

• Scanned and uploaded documents into patient charts

• Ensured patient charts are completed and up to date

• Worked closely with medical assistants, providers and other front desk staff to ensure a smooth work flow

• Handled incoming phone calls and responded to frequently asked question
• Managed and scheduled appointments
• Frequently checked and responded to emails daily
• Priced and entered items into the store’s database
• Tagged approved items and placed them on the sales floor
• Checked pricing, scanned items, applied discounts and performed cash, card and check transactions for customer purchases
• Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store

• Handled all incoming phone calls
• Greeted and checked members into the facility
• Processed memberships and handled billings
• Promoted high level of customer satisfaction by using strong relationship building skills
• Promptly addressed inquiries, resolved concerns and offered tailored solutions providing exceptional customer service
• Scheduled appointments and activities for members of the facility

• Safely monitored children
• Ensured that the environment was safe and welcoming for the child
• Lead and instructed children in games and various activities
• Served as a positive role model while developing cooperative working relationships

• Helped a large volume of customers with a positive attitude and a focus on customer satisfaction
• Handled customer complaints professionally, resulting in satisfactory outcomes
• Collaborated with team members to optimize workflow efficiency
• Restocked merchandise
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift
• Performed cash, card and check transactions to complete customer purchases