Alyssa Parker
Forest Hill,Texas
Summary
Customer-focused professional with 5 years of hospitality customer service experience across healthcare and retail. Skilled in communication, conflict resolution, teamwork, and service delivery in fast-paced environments. Maintains calm, safety-compliant operations while supporting positive customer experiences.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Colleyville Dentistry
01.2026 - Current
- Handled emergency situations calmly and effectively when patients have bad reactions to anything
- Provided safety instructions before and after appointments
- Developed therapeutic relationships with clients through active listening, empathy, respect, collaboration, trustworthiness, cultural sensitivity, and nonjudgmental attitudes.
- Demonstrated empathy toward all individuals regardless of background or circumstances.
- Resolved product or service issues by clarifying customer complaints and offering appropriate solutions
Dental Assistant /Lead Dental Assistant
Jefferson Dental & Orthodontics
01.2024 - 01.2026
- Collaborated with diverse coworkers to achieve team goals and resolve product and service-related issues.
- Evaluated patients and documented current dental symptoms to support accurate diagnosis and treatment.
- Identified needs of customers promptly and efficiently.
- Applied conflict resolution skills to manage challenging customer service scenarios.
- Adapted communication style to meet needs of diverse customer base
Style Team Member
Target
01.2023 - 01.2023
- Maintained cleanliness and orderliness
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Remained calm under pressure while providing clear instructions during high stress situations.
Cross-Trained Crew Member
Raising Canes
01.2021 - 01.2023
- Provided exceptional customer service by displaying good listening skills, responding to inquiries quickly and professionally, addressing customer needs effectively and resolving issues efficiently.
- Completed time-sensitive tasks in order of priority.
- Greeted customers with friendly conversation.
- Handled all customer service inquiries quickly and professionally.
- Delivered emotional, psychological and spiritual support to patients and families to promote compassionate environment.
Education
RDA License -
Pure Dental Academy
Irving, TX, TX12-2024
High School Diploma -
Heritage High School
Frisco, TX, TX05-2023
Skills
- Patient Care
- Clear communication
- Infection Control
- Problem Solving
- Customer Service
- Teamwork & collaboration
- Attention to detail
- Conflict resolution
- Multitasking
- Safety demonstrations
- Team coordination
- Composure under pressure
- Problem solving
LANGUAGES
English - Advanced
Timeline
Dental Assistant
Colleyville Dentistry
01.2026 - Current
Dental Assistant /Lead Dental Assistant
Jefferson Dental & Orthodontics
01.2024 - 01.2026
Style Team Member
Target
01.2023 - 01.2023
Cross-Trained Crew Member
Raising Canes
01.2021 - 01.2023
RDA License -
Pure Dental Academy
High School Diploma -
Heritage High School