Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Parsch

Summary

Proven track record of excellence, demonstrated through a history of safe, efficient driving for Werner Enterprise Inc., and exceptional customer service across roles. Skilled in DOT compliance and cash handling, I consistently enhance client satisfaction and operational efficiency. My self-motivation and strong work ethic have led to significant achievements in workplace cleanliness and reliability.

Overview

10
10
years of professional experience

Work History

Truck Driver

Werner Enterprise Inc.
08.2018 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Maximized load safety by balancing, securing, and weighing products.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck's lifespan and reducing costly repairs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed routine maintenance on truck to keep in working order.

Store Room

Allen Tharp
08.2017 - 07.2018
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
  • Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
  • Shelved new and returned inventory according to proper storage procedures.
  • Managed timely and effective replacement of damaged or missing products.
  • Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques.
  • Assisted maintenance team with organizing and cleaning stockroom.
  • Interpreted and followed verbal instructions and pull sheets.
  • Developed and maintained successful working relationships with colleagues.
  • Maintained orderly stockroom for ease of retrieval.
  • Performed weekly inventory counts to verify stock levels.
  • Distributed items orders via lists provided by coworkers/ managers/ cooks.
  • Pulled and thawed meats for menu.
  • Followed FIFO rules.
  • Kept work areas neat, clean and free from debris.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.

Cashier

Allen Tharp
05.2015 - 08.2017
  • Greeted customers entering DFAC and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Developed rapport with regular customers, offering personalized service that fostered loyalty.
  • Instructed BMT'ers how to sign in for each meal.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

FSS

Allen Tharp
06.2014 - 05.2015
  • Excellent communication skills, verbal.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
  • Enhanced customer satisfaction by providing timely and accurate food service in a professional manner.
  • Broke down and cleaned food service areas and equipment after events and returned equipment to proper storage areas.
  • Streamlined food service operations by effectively setting up, stocking, and maintaining buffet stations.
  • Monitored food service operations during meal times for compliance with safety regulations and quality standards.
  • Trained new Student Food Service Workers on best practices, fostering a positive work environment and upholding quality standards.
  • Reduced customer wait times by quickly processing orders and efficiently managing the food service line.
  • Prepped food for daily food service.
  • Worked effectively in fast-paced environments.

Education

High School Diploma -

Southwest High School
San Antonio, TX
05.2013

Skills

  • Safe Driving
  • Self-motivation and discipline
  • Class A Commercial Driver's License
  • DOT Compliance with Long-haul driving
  • Reliability and punctuality
  • Workplace Cleanliness
  • Customer Service
  • Receiving experience
  • Strong Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling

Timeline

Truck Driver

Werner Enterprise Inc.
08.2018 - Current

Store Room

Allen Tharp
08.2017 - 07.2018

Cashier

Allen Tharp
05.2015 - 08.2017

FSS

Allen Tharp
06.2014 - 05.2015

High School Diploma -

Southwest High School

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Alyssa Parsch