Alyssa Parsch
Summary
Proven track record of excellence, demonstrated through a history of safe, efficient driving for Werner Enterprise Inc., and exceptional customer service across roles. Skilled in DOT compliance and cash handling, I consistently enhance client satisfaction and operational efficiency. My self-motivation and strong work ethic have led to significant achievements in workplace cleanliness and reliability.
Overview
10
10
years of professional experience
Work History
Truck Driver
Werner Enterprise Inc.
Omaha, NE
08.2018 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Maximized load safety by balancing, securing, and weighing products.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck's lifespan and reducing costly repairs.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Completed routine maintenance on truck to keep in working order.
Store Room
Allen Tharp
San Antonio, TX
08.2017 - 07.2018
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Checked numbers manually and used hand-held equipment to locate products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Contributed to a positive working environment through strong collaboration with team members and proactive problem-solving when challenges arose.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Improved order processing speed by organizing items in the stock room according to SKU numbers and product categories.
- Shelved new and returned inventory according to proper storage procedures.
- Managed timely and effective replacement of damaged or missing products.
- Promoted safe working environment in the stockroom through adherence to safety guidelines such as proper lifting techniques.
- Assisted maintenance team with organizing and cleaning stockroom.
- Interpreted and followed verbal instructions and pull sheets.
- Developed and maintained successful working relationships with colleagues.
- Maintained orderly stockroom for ease of retrieval.
- Performed weekly inventory counts to verify stock levels.
- Distributed items orders via lists provided by coworkers/ managers/ cooks.
- Pulled and thawed meats for menu.
- Followed FIFO rules.
- Kept work areas neat, clean and free from debris.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Cashier
Allen Tharp
San Antonio, TX
05.2015 - 08.2017
- Greeted customers entering DFAC and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Developed rapport with regular customers, offering personalized service that fostered loyalty.
- Instructed BMT'ers how to sign in for each meal.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting.
- Prevented loss by vigilantly monitoring potential theft or fraud situations.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
FSS
Allen Tharp
San Antonio, TX
06.2014 - 05.2015
- Excellent communication skills, verbal.
- Worked flexible hours across night, weekend, and holiday shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
- Enhanced customer satisfaction by providing timely and accurate food service in a professional manner.
- Broke down and cleaned food service areas and equipment after events and returned equipment to proper storage areas.
- Streamlined food service operations by effectively setting up, stocking, and maintaining buffet stations.
- Monitored food service operations during meal times for compliance with safety regulations and quality standards.
- Trained new Student Food Service Workers on best practices, fostering a positive work environment and upholding quality standards.
- Reduced customer wait times by quickly processing orders and efficiently managing the food service line.
- Prepped food for daily food service.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Southwest High School
San Antonio, TX05.2013
Skills
- Safe Driving
- Self-motivation and discipline
- Class A Commercial Driver's License
- DOT Compliance with Long-haul driving
- Reliability and punctuality
- Workplace Cleanliness
- Customer Service
- Receiving experience
- Strong Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
Timeline
Truck Driver
Werner Enterprise Inc.
08.2018 - Current
Store Room
Allen Tharp
08.2017 - 07.2018
Cashier
Allen Tharp
05.2015 - 08.2017
FSS
Allen Tharp
06.2014 - 05.2015
High School Diploma -
Southwest High School