Dedicated professional with a strong background in administrative support, customer service, time management and event coordination. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator.
Overview
6
6
years of professional experience
Work History
Executive Administrative Assistant
Spoiled Cosmetics
11.2022 - 07.2024
Answered and directed phone calls to appropriate parties.
Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Coordinated meetings, conference calls, and video conferences.
Sorted incoming mail and distributed it to correct recipients within organization.
Managed calendars and scheduled appointments for executives.
Personal Assistant to the Owner
Aristocrat Plastic Surgery
06.2022 - 10.2022
Set meeting and appointment reminders
Handled confidential calendar and recordkeeping information with skill and discretion
Maintained accurate schedule with regular updates to add business, family and personal plans
Managed email, mail and text message communications for personal and business use
Assisted clients with medications, errands and housekeeping
Organized travel arrangements, including flights, accommodations, and transportation.
Reservationist and Events Coordinator
The Mark Hotel
05.2021 - 06.2022
Provide booking and reservation services to guests
Assist guests over the phone, answering questions and organizing special preferences during reservations
Coordinate and successfully organize a variety of private dining events
Follow up with clients and guests after each event to gather feedback and evaluate improvements for future events
Anticipate event requirements and handled numerous concerns in advance to ensure day-of smooth transitions.
Brand and Events Coordinator
Sephora
08.2019 - 03.2020
Act as point of contact between brand account executives and our store
Create sales calendars each month
Outline goals for business during events and generate excitement for sales
Provided efficient and courteous service to customers at all times
Responded quickly to meet customer needs and resolve problems.
Sales Manager
Victoria's Secret Flagship
02.2018 - 01.2019
Motivate and coach associates, complete evaluations and invest in the personal and professional development of my team
Opening and closing tills, handling bank deposit information
Scheduling and other administrative tasks
Attended company meetings to exchange product information and coordinate work activities with other departments
Listened to and resolved customer complaints regarding services, products and personnel
Provided staff with assistance in performing difficult and complicated duties.
Education
Bachelor of Arts - Visual And Performing Arts
American Musical And Dramatic Academy
New York City
06.2020
High School Diploma -
North Port High School
North Port, FL
06.2016
Skills
Administrative Support
Document handling
Time Management
Event Logistics
Telephone Etiquette
Written Communication
Computer Literacy
Customer Service
Scheduling
References
Dr. Kevin Tehrani, Aristocrat Plastic Surgery, 917-399-7601
Larissa Bobbin, 619-876-6020, lbobbin@themarkhotel.com, The Mark Hotel
Danny Cooper, 917-501-9189, The Mark Hotel
Jennifer Rivera, 646-239-2539, jennifer.rivera@sephora.com, Sephora