Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Pasick

Summary

Dedicated professional with a strong background in administrative support, customer service, time management, and event coordination. Excellent verbal and written communicator. Highly organized, detail-oriented and thrives in fast-paced, intense environment.

Overview

7
7
years of professional experience

Work History

Front Desk Administrator

Hawthorn Salon
Jacksonville
10.2024 - Current
  • Greeted clients and customers warmly, offering refreshments as appropriate.
  • Scheduled appointments and maintained calendars for 15+ staff members.
  • Answered incoming calls in a professional and polite manner, responding to client requests.
  • Managed inventory levels for supplies.
  • Created content for Instagram, responded promptly to customer queries on all social media accounts.

Personal Assistant

Aristocrat Plastic Surgery
New York
06.2022 - 10.2022
  • Performed calendar management and scheduling of appointments with regular updates to add business, family, and personal plans.
  • Handled confidential information with skill and discretion.
  • Managed email, mail, and text message communications for personal and business use.
  • Organized travel itineraries including flights, accommodations, and transportation.
  • Processed payroll for up to 30 employees weekly using specialized software.

Reservationist /Special Events Coordinator

The Mark Hotel
New York City
05.2021 - 06.2022
  • Provide booking and reservation services to guests.
  • Assist guests over the phone, answering questions, and organizing special preferences during reservations.
  • Coordinate and successfully organize a variety of private dining events.
  • Follow up with clients and guests after each event to gather feedback and evaluate improvements for future events.
  • Anticipate event requirements and handle numerous concerns in advance to ensure day-of smooth transitions.

Brand and Events Coordinator

Sephora
New York
08.2019 - 03.2020
  • Act as the point of contact between brand account executives and our store.
  • Create sales calendars each month.
  • Outline goals for business during events, and generate excitement for sales.
  • Provided efficient and courteous service to clients at all times.
  • Responded quickly to meet client needs, and resolve problems.

Sales Manager

Victoria's Secret
New York
02.2018 - 08.2019
  • Motivate and coach associates, complete evaluations, and invest in the personal and professional development of my team.
  • Opening and closing tills, handling bank deposit information.
  • Scheduling and other administrative tasks.
  • Resolved customer complaints and conflicts as well as staff members in a professional manner.
  • Conducted regular inventory checks to ensure accuracy of product counts.

Education

Certificate of Visual Arts - Visual And Performing Arts

American Musical And Dramatic Academy
New York, NY

Skills

  • Excellent communication
  • Calendar management
  • Customer service management
  • Administrative skills
  • Social media engagement
  • Inventory control

Timeline

Front Desk Administrator

Hawthorn Salon
10.2024 - Current

Personal Assistant

Aristocrat Plastic Surgery
06.2022 - 10.2022

Reservationist /Special Events Coordinator

The Mark Hotel
05.2021 - 06.2022

Brand and Events Coordinator

Sephora
08.2019 - 03.2020

Sales Manager

Victoria's Secret
02.2018 - 08.2019

Certificate of Visual Arts - Visual And Performing Arts

American Musical And Dramatic Academy