Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Pekkanen

Brockton,MA

Summary

Driven and personable, with a track record of enhancing customer experiences at Dunkin' Donuts Franchising through outstanding service and maintaining high standards of cleanliness. Excelled in fast-paced environments, significantly contributing to team efforts and office efficiency at South Shore Support Services. Skilled in active listening and adept at organizational tasks, consistently promoting positive interactions and operational improvements.

Overview

4
4
years of professional experience

Work History

Barista

Dunkin' Donuts Franchising
07.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Office Worker

South Shore Support Services
06.2020 - 07.2023
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Increased office efficiency by organizing and maintaining a well-structured filing system.
  • Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.

Education

Champion High
Brockton

Skills

  • Friendly and outgoing
  • Opening and closing duties
  • Active listener
  • Cleanliness

Timeline

Barista

Dunkin' Donuts Franchising
07.2023 - Current

Office Worker

South Shore Support Services
06.2020 - 07.2023

Champion High

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Alyssa Pekkanen