Alyssa Pekkanen
Brockton,MA
Summary
Driven and personable, with a track record of enhancing customer experiences at Dunkin' Donuts Franchising through outstanding service and maintaining high standards of cleanliness. Excelled in fast-paced environments, significantly contributing to team efforts and office efficiency at South Shore Support Services. Skilled in active listening and adept at organizational tasks, consistently promoting positive interactions and operational improvements.
Overview
7
7
years of professional experience
Work History
Barista
Dunkin' Donuts Franchising
Brockton, USA
07.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Babysitter
Alexandra Boulay
Brockton , MA
06.2017 - 09.2023
- Organizing playdates with other children and providing supervision during outdoor activities.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Completing light housekeeping tasks such as tidying up toys and books.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
Office Worker
South Shore Support Services
06.2020 - 07.2023
- Completed clerical tasks such as filing, copying, and distributing mail
- Increased office efficiency by organizing and maintaining a well-structured filing system
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary
Education
Champion High
BrocktonSkills
- Friendly and outgoing
- Opening and closing duties
- Active listener
- Cleanliness
- Up-selling
- Speedy and efficient
- Excellent memory
Timeline
Barista
Dunkin' Donuts Franchising
07.2023 - Current
Office Worker
South Shore Support Services
06.2020 - 07.2023
Babysitter
Alexandra Boulay
06.2017 - 09.2023
Champion High