Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alyssa Pena

Brazoria

Summary

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Cashier

Mc Donalds
05.2012 - 01.2014
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Family Care Giver

The Barroso Family
06.2015 - 05.2025
  • Facilitated legal decision-making.
  • Coordinated schedules for medical appointments.
  • Managed household budget.
  • Created an organized tracking system.
  • Provided a safe, comfortable, and stimulating environment for children

Education

James Madison high school
Houston, TX
07.2021

Skills

  • Customer service
  • Time management
  • Leadership
  • Work under pressure
  • Microsoft excel
  • Documentation review
  • Dependable and responsible
  • Microsoft outlook
  • Appointment scheduling

Certification

  • CMAA Training - Completion Dec. 2025

Timeline

Family Care Giver

The Barroso Family
06.2015 - 05.2025

Cashier

Mc Donalds
05.2012 - 01.2014

James Madison high school

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Alyssa Pena