Alyssa Perez
Richmond
Summary
Dedicated Administrative Professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Receptionist/Administrative Assistant
Laser Shot Simulations
09.2022 - Current
- Orchestrated the company wide monthly meeting.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delegated incoming sales leads to the proper sales associate.
- Organized, maintained and updated company records.
- Answered phone promptly and directed calls accordingly.
- Assisted in maintaining office security by monitoring visitor access and issuing badges.
- Distributed incoming mail and packages to the proper personnel.
- Provided clerical support to all departments by copying, faxing, and filing documents.
- Supported executive staff through scheduling meetings and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Assisted with human resources tasks such as updating employee files.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Secretary - Customer Service Representative
Texas Farm Bureau Insurance
07.2021 - 09.2022
- Company Overview: I was employed at an insurance company that handles auto, home, life, and other various policies
- Daily use of Sharenet program
- Reporting to agency manager to handle daily administrative tasks
- Greeting clients as they enter the office and ensure they are taken care of
- Answering a high volume of phone calls daily
- Assisting in gathering vital information to write a policy that fits the client's needs
- Making phone calls to clients to notify them of upcoming payments or changes to their policy
- Handling postage and packaging of all outgoing mail, as well as distributing all incoming mail
- Replying to all customer emails
- I am currently employed at an insurance company that handles auto, home, life, and other various policies
Receptionist - Office Assistant
Legacy Ford
05.2018 - 07.2021
- Maintaining an organized and professional workspace while providing administrative and clerical support
- Greeting all guests
- Managing all incoming phone calls
- Scanning and organizing all documents electronically
- Filing parts and service documentation
- Assisting sales managers with daily tasks
- Maintaining the office calendar
Receptionist
Fort Bend Toyota
05.2017 - 05.2018
- Maintaining an organized and professional workspace while providing administrative and clerical support
- Greeting all guests
- Managed all incoming phone calls
- Handling license plate & registration distribution
- Maintained an organized and professional workspace
- Handling postage and packaging of all outgoing mail, as well as distributing all incoming mail
Server and Hostess
Olive Garden
01.2015 - 05.2017
- Duties as a server which included greeting, serving, and engaging with guests at their table to ensure they had a great dining experience
- Served 25-50 guests per shift
- Memorized over 30 menu items and updated daily specials to guests
- Turned tables in a timely matter to prepare for rush hours
- Handled each payment by the end of the meal
- Duties as a host included greeting and engaging with guests
- Seated guests in designated areas
Education
High School Diploma -
Terry High School
Rosenberg, TXSome College - General Studies
Wharton County Junior College
Richmond, TX08.2018
Skills
- Outstanding Organization skills
- Excellent verbal and written communication skills
- Customer/Client relations
- Scheduling appointments and maintaining calendars
Timeline
Receptionist/Administrative Assistant
Laser Shot Simulations
09.2022 - Current
Secretary - Customer Service Representative
Texas Farm Bureau Insurance
07.2021 - 09.2022
Receptionist - Office Assistant
Legacy Ford
05.2018 - 07.2021
Receptionist
Fort Bend Toyota
05.2017 - 05.2018
Server and Hostess
Olive Garden
01.2015 - 05.2017
Some College - General Studies
Wharton County Junior College
High School Diploma -
Terry High School