Overview
Work History
Education
Certification
Timeline
Generic

Alyssa Peters

Phoenix,AZ

Overview

12
12
years of professional experience
1
1
Certification

Work History

Weight Loss Coach

Zealthy
11.2023 - Current
  • Provide ongoing chat-based support and motivation to 100+ clients throughout their weight loss journey, helping them stay accountable and make sustainable lifestyle changes
  • Educate clients on proper nutrition, portion control, meal planning techniques, and healthy cooking methods to promote long-term success
  • Conduct motivational interviews with clients to identify barriers hindering their success in achieving desired results
  • Implement behavior modification strategies to help clients overcome emotional eating habits or other psychological barriers that hinder their weight loss progress
  • Assist clients in tailoring pre-made nutrition and fitness plans to their unique needs and preferences
  • Educate clients on proper sleep hygiene habits to improve overall sleep quality
  • Educate clients on the impacts of stress along with both proactive and in the moment stress management practices and tools to increase stress tolerance and improve overall experience of daily stress
  • Guide clients in setting SMART goals, creating action plans to achieve those goals and strategizing for any possible challenges or barriers

Accountability Coach

Calibrate
01.2022 - 10.2023
  • Provided coaching support to 80-120 members at at time
  • Guided, motivated, and supported members through a 52-week structured intensive-lifestyle intervention program geared toward weight loss outcomes
  • Educated members on topics related to nutrition, sleep, exercise, and emotional health/ stress
  • Utilized motivational interviewing techniques to assist members in identifying barriers and cultivating behavior change
  • Guided members in creating SMART goals to establish healthy habits and implement lifestyle changes
  • Monitored member progress and collaborated with Clinical and Content teams to ensure each member's success in the program
  • Collaborated with team members to create and present educational content and inspire group discussion within the coaching department around current health topics/ trends and coaching-related knowledge and skills
  • Assisted in data collection, feedback provision, and troubleshooting for enterprise client pilot program
  • Served as a mentor coach for new coaches during their onboarding period

Health Coach

Platinum Wellness
09.2019 - 10.2021
  • Provided coaching support to 80-100 patients at at time
  • Conducted weekly coaching sessions for patients which included review of food journals, sleep, physical activity, stress, and patient's compliance to diet and supplement protocols for 3 month program
  • Tracked patient progress and maintain patient accountability
  • Assessed patient metrics including weight, body fat, BMI and BMR as well as metrics related to any chronic health conditions such as diabetes and hypertension
  • Guided patients in identifying and exploring areas for change or improvement and associated barriers
  • Co-created health & wellness enhancing goals
  • Empowered patients as an expert on and resource for themselves
  • Utilized motivational interviewing to assess patients' readiness for and commitment to change, and to facilitate self-discovery, learning and growth throughout the coaching process
  • Developed structured action plans consisting of SMART goals and pre-determined mini-successes/ noteworthy milestones along the way
  • Assigned 'homework or challenges' as needed to continue progress toward goals as well as increase general self-awareness and personal growth
  • Encouraged and supported the building of skills related to behavior change including self-confidence, self-motivation, and resilience
  • Phoenix, AZ

Patient Coordinator

Chesapeake Natural Health Center
05.2018 - 07.2019
  • Managed the beginning and end of day systems and routines, assuring effective opening and closing of the office
  • Managed the lead and support duties of the new and return patient system, including support duties for the doctors, administration, and patient interaction
  • Maintained up to date patient charts via electronic medical records software (Practice Fusion)
  • Performed and reported patient vitals assessment pre-appointment
  • Managed the scheduling system, including clinic master software, patient communication and doctor support
  • Assisted in management of inventory and medical supplies, including ordering and monitoring inventory as well as processing sales orders of inventory via clinic master software
  • Evaluated, reviewed and modified operational policies and procedures on a continual basis
  • Managed positive patient experience and efficiency in the 6 stages of clinic flow: First contact, coming to, sitting, treating, leaving, at home
  • Provided input and leadership in ensuring optimal flow in these areas
  • Assisted owners and management in organizational decision making, statistical analysis and strategic planning
  • Towson, MD

Personal Trainer

ForeverStrong Health & Fitness Studio
06.2017 - 12.2017
  • Led small group personal training sessions consisting of 2-9 clients from 5:30am-10:30am working primarily with kettlebells, TRX, and body weight movements as well as high intensity interval training
  • Demonstrated, instructed and assisted clients with proper form, technique and breathing for various movements; assigning alternative movements, progressions or regressions when appropriate
  • Created a fun, safe, and engaging atmosphere for clients to learn and train
  • Co-led weekend fundamental workshops
  • Registered and checked in clients for classes or workshops and processed sales transactions using MindBody online
  • Maintained cleanliness and tidiness of studio
  • Performed bi-weekly new client on-boarding calls and client success check-in calls
  • Coached clients enrolled in weight loss coaching program, and performed monthly body composition analysis to track progress towards weight loss goals
  • Fulton, MD

Front Desk Associate

YogaWorks
01.2017 - 06.2017
  • Welcomed visitors into studio & answered telephone calls
  • Checked students into class/workshop/etc via online software system (MindBody)
  • Onboarded new members and ensured they complete all paperwork as appropriate
  • Educated current and prospective members by guiding them through our programs and answering any questions
  • Maintained organization, tidiness, and cleanliness throughout studio
  • Processed sales transactions and applied rewards to member accounts
  • Updated personal and billing information on member accounts
  • Worked with management to support financial goals and operational needs
  • Assisted with maintaining merchandise inventory and updating displays
  • Columbia, MD

Manager/ Weight Loss Counselor

Medifast Weight Control Centers
08.2015 - 11.2016
  • Company Overview: Columbia, MD
  • Updated and maintained daily/weekly sales reports, lead tracking and inventory
  • Conducted prospective member consultations to enroll them in the program that best fit their weight loss needs
  • Provided detailed information to new members on product and program costs, expected weight loss, coaching and wellness support services, timelines, and any other important information pertaining to their weight loss program
  • Performed follow-up and care calls with prospective and current members
  • Conducted weekly member counseling sessions to maintain accountability, evaluate behavior change and assist members with their progress towards achieving their weight loss goals by coaching, educating, and motivating
  • Performed monthly body composition analysis and body measurements for members to track progress, and re-assess action plans when necessary
  • Ensured members were held to the standards and requirements of their program in order to assure compliance
  • Provided friendly customer service and membership support as well as accurate information regarding products and programs to customers to increase sales, retention and overall membership
  • Maintained accurate customer records in conjunction with corporate compliance and confidentiality policies
  • Columbia, MD

Executive Administrator

Proforma Global Printing
05.2012 - 08.2015
  • Maintained live order log and warehouse shipping log through inter-office, vendor, and customer correspondence
  • Processed customer orders
  • Processed vendor invoices and created customer bills
  • Packaged and shipped warehouse orders
  • Resolved customers' service or billing complaints by communicating with shippers (i.e
  • UPS, FedEx), exchanging products or adjusting bills
  • Managed President/CEO's calendar
  • Baltimore, MD

Education

Master of Arts - Health & Wellness Coaching

Maryland University of Integrative Health
Laurel, MD
08.2017

Bachelor of Arts - Psychology

St. Mary's College of Maryland
St. Mary's City, MD
05.2012

Certification

  • Certified Wellness Practitioner (CWP) 02/2023 - 02/2025
  • An Integrative Approach to Nutrition for Diabetes Master Class 12/2019

Timeline

Weight Loss Coach

Zealthy
11.2023 - Current

Accountability Coach

Calibrate
01.2022 - 10.2023

Health Coach

Platinum Wellness
09.2019 - 10.2021

Patient Coordinator

Chesapeake Natural Health Center
05.2018 - 07.2019

Personal Trainer

ForeverStrong Health & Fitness Studio
06.2017 - 12.2017

Front Desk Associate

YogaWorks
01.2017 - 06.2017

Manager/ Weight Loss Counselor

Medifast Weight Control Centers
08.2015 - 11.2016

Executive Administrator

Proforma Global Printing
05.2012 - 08.2015

Bachelor of Arts - Psychology

St. Mary's College of Maryland

Master of Arts - Health & Wellness Coaching

Maryland University of Integrative Health

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Alyssa Peters